Senior HR Solutions Partner

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About the role

Become a part of our caring community   The Senior HR Solutions Partner supports the human resources function in the implementation and execution of effective human resource policies and practices which help the assigned client group achieve their business results. The Senior HR Solutions Partner addresses complex and sensitive workplace issues, applying HR expertise, business acumen, and risk-based decision-making to deliver effective and consistent solutions. The Senior HR Solutions Partner provides expertise through HR consulting and performance management including working with business leaders and associates to solve significant people issues, provides expertise in technical and regulatory aspects of employment including hiring, policy administration, process & practices, corrective action, workforce reductions, etc. Works across multiple Human Resources sub-families including Compensation, Benefits, Strategic Human Resources, Mergers & Acquisition, HR policy, compliance, talent acquisition, legal, onboarding, training, records maintenance, and communications to guide leaders and associates in developing solutions. Makes decisions on moderately complex to complex issues regarding approach for human resources guidance and project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments while ensuring appropriate documentation and maintaining a case load that meets industry standards of best practices. This position operates within a shared services environment, supporting multiple lines of business and leveraging technology as a core component of service delivery. The role is expected to continuously identify and implement opportunities to utilize automation, artificial intelligence, self-service tools, and data-driven insights to improve operational effectiveness, customer experience, and business results. Key success attributes: • Strong organizational, communication, and consulting skills, with the ability to effectively engage and influence business leaders at all levels while partnering across the organization to achieve business objectives. • Strong technical and digital acumen, with the ability to navigate multiple systems and tools to manage cases, drive process efficiency, access and synthesize information, and deliver accurate, timely support to leaders and associates. Use your skills to make an impact   Required skills • Bachelor's degree • 5+ years of applied HR experience in various Human Resources functions • 2+ or more years if experience in employment laws and strong investigation experience • Experience with Workday, Service Now, or other related HRIS and service support systems • Proficient knowledge of MS Office Programs • This role is fully remote unless the selected Applicant is located within proximity to a Humana office. If located near a Humana office, this role will be hybrid twice a week. Preferred skills • Relevant certifications such PHR, SHRM- CP • Experience working and performing in a matrix driven environment Additional information: In this role you will be an individual contributor. You will not have any travel. This role is fully remote within the U.S. You will report to a Director of HR Solutions. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require a

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