Jobs / India / Mastercard International Incorporated
Senior Technical Program Manager
Mastercard International Incorporated · 🌍 Pune, India
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About the role
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager Overview: The AI Platform Engineering team is responsible for enabling the enterprise adoption of artificial intelligence by building, operating, and evolving shared AI platforms, services, governance capabilities, and operational practices. Our mission is to provide scalable, secure, reliable, and compliant AI infrastructure that empowers teams across Mastercard to accelerate the development and deployment of AI-powered solutions. As a Senior Technical Program Manager, you will lead the delivery of complex, cross-functional initiatives that support the evolution of Mastercard's AI platform ecosystem. You will partner closely with engineering, product, architecture, infrastructure, security, governance, operations, and business stakeholders to drive alignment, manage dependencies, reduce execution risk, and ensure successful delivery of strategic programs. This team functions as an enterprise AI Platform Engineering organization, delivering and operating shared capabilities that enable application teams to build and scale AI-powered products across public and private cloud environments. This role provides the opportunity to help shape and execute the roadmap for Mastercard's next generation AI platform capabilities. Rather than focusing on a single product or application, you will drive programs that span platform engineering, cloud infrastructure, developer enablement, governance, operational excellence, and enterprise adoption. You will work on challenging problems involving large-scale technology delivery, platform adoption, stakeholder alignment, roadmap execution, operational readiness, governance, and organizational transformation while helping shape Mastercard's long-term AI platform strategy. About the Role: As a Senior Technical Program Manager, AI Platform Engineering, you will be responsible for leading large-scale technology initiatives from concept through implementation and operationalization. You will coordinate work across multiple engineering and business organizations, ensuring that strategic priorities are translated into executable plans and delivered successfully. The ideal candidate combines strong program management expertise with sufficient technical depth to engage effectively with engineers, architects, and technology leaders. You are passionate about execution, organizational effectiveness, continuous improvement, and enabling teams to deliver complex technology solutions at enterprise scale. Responsibilities: • Lead complex, cross-functional technology programs from initiation through deployment and operational readiness. • Develop and maintain integrated delivery plans that account for dependencies, risks, resource requirements, milestones, and evolving business priorities. • Drive alignment across engineering, product, architecture, infrastructure, security, governance, operations, and business stakeholders. • Establish clear program objectives, success metrics, execution strategies, and delivery mechanisms. • Proactively identify, manage, and resolve risks, issues, dependencies, and organizational blockers. • Serve as the primary point of contact for program status, ensuring stakeholders have timely, accurate, and actionable informat