Senior Technical Program Manager - IT GTM
Rubrik INC · 🌍 Bangalore
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About the role
About the Role: We are seeking an accomplished and highly driven Senior Technical Program Manager to lead strategic Sales & Marketing programs in Rubrik IT. You will own planning and delivery of high-impact cross-functional programs that span Go-To-Market, Marketing automation, Web marketing, Sales Compensation, and Partner enablement. You will provide visible leadership, accountability, and governance across initiatives, from intake and prioritization through execution, go-live, and post-implementation optimization. The ideal candidate is a hands-on leader with a proven track record delivering complex technology programs, a deep understanding of Sales & Marketing processes, and exceptional collaboration skills to partner effectively with business stakeholders and technical teams. What You’ll Do: • Program Strategy & Governance • Define, champion, and execute the Sales & Marketing IT initiatives, aligned to company-wide business objectives, GTM strategy, and annual planning priorities. • Lead one or more concurrent, complex programs involving one or more of these domains - CRM, CPQ, Marketing Automation, Web Marketing, Sales Performance Management, and Sales Commissions. • Champion responsible use of LLMs (e.g., Claude) in Sales & Marketing workflows, setting guardrails for security, compliance, and data privacy in collaboration with InfoSec and Legal. • Partner with IT and business teams to translate business goals (Pipeline growth, Conversion, retention, Marketing efficiency, Partner performance) into clear program charters, success metrics, and implementation plans. • Establish program governance (cadence, forums, decision-making, risk and issue management) for Sales & Marketing IT initiatives. • Implement and continuously improve a unified Program Management framework and tooling (e.g., JIRA, Confluence) for Sales & Marketing IT. • Leverage AI into the overall SDLC in alignment with Rubrik’s Native AI expectations. • Program Delivery & Execution • Create and own the program plan including cross-functional key deliverables. Negotiate and get cross functional alignment. Partner with Business and IT teams to align and commit on the program Scope, Schedule and Resources. • Own the full lifecycle: demand intake, scoping, solution approach, detailed planning, execution, testing / UAT, deployment, stabilization, and post-go-live optimization. • Build and manage integrated plans that cover business milestones, technical delivery, dependencies, data and reporting, and change management. • Track scope, timeline, budget, and quality, proactively identify risks and interdependencies and drive mitigations and trade-off decisions with stakeholders. • Sales & Marketing Domain Leadership • Partner with Sales Operations, Marketing Operations, Product Operations, Channel/Partner teams, and Commissions to prioritize and deliver programs across: • CRM (i.e. CPQ Cloud, Salesforce Sales Cloud, Service Cloud, Marketing integrations) • Marketing automation and web marketing (i.e. Marketo, Adobe Experience Manager, campaign and lead lifecycle) • Sales performance management and commissions (i.e. Xactly Incent) • Partner portals and enablement tools • Ensure solutions are designed with scalability, data quality, compliance, and user experience in mind. • Stakeholders, Vendors & Continuous Improvement • Act as the central point of contact across business stakeholders and IT delivery teams. • Facilitate alignment between business stakeholders, product managers, architects, developers, QA, data engineers, and admins for each program. • Communicate program status, risks, decisions, and outcomes clearly to both technical and non-technical audiences, including senior leadership. • Drive structured stakeholder engagement, including