Jobs / United States / Philips North America LLC
Field Service Engineer, Daegu
Philips North America LLC · 🇺🇸 Daegu
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 25 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 14 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Philips North America LLC paid sponsored hires in similar roles5 certified filings for “Software Development Engineer” (Software Developers) in MA: $131k–$131k, median $131k. Most were filed at wage level II (80%) — 2 lottery entries, ≈31% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Philips North America LLC
The US Department of Labor certified 25 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 14 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Philips North America LLC →
About the role
Job Title Field Service Engineer, Daegu Job Description Company Introduction 130여년 전 네덜란드에서 시작된 필립스는 헬스 테크놀로지 분야 선도 기업으로, 사람들이 더욱 건강한 삶과 웰빙(well-being)을 영위하도록 건강한 생활에서부터 질병의 예방, 조기 진단, 치료 과정 내 관리에 이르는 헬스케어 전 과정(Health Continuum)에서 전방위적 솔루션을 제공하고 있습니다. 특히, 선진 기술력에 임상 및 소비자 분야에서 쌓은 인사이트를 더해 통합적인 솔루션을 제시하는데 주력하고 있습니다. 필립스코리아는 1976년 한국 법인을 설립한 후, 지난 50년간 한국 소비자에게 의미 있는 혁신을 제공하고 삶의 질을 향상시키며 지속 가능한 사회를 만들고자 노력해 왔습니다. 필립스코리아는 Diagnosis & Treatment(영상 진단 및 치료), Connected Care(환자 모니터링/분석 및 수면 호흡기 질환 케어), Personal Health(남성 그루밍, 뷰티, 구강건강 및 육아용 솔루션) 시장을 선도하고 있습니다. • Philips 채용 정보 • Philips - Better care for more people • Why work at Philips? Job Title Field Service Engineer About Position: • Business: Health Systems, Customer Service • Location: Daegu, Korea (대구) Role Summary: The Field Service Engineer provides frontline technical support, both onsite and remotely, focusing on maintenance, basic repairs, and installation of products and services under close to general supervision. The role develops technical expertise by applying diagnostic and troubleshooting techniques to resolve routine product issues and support senior engineers with more complex cases. Work is primarily performed at customer sites while following established procedures and regulatory requirements. The position also supports continuous improvement through product knowledge development, application of best practices, and delivery of service excellence aligned with organizational standards and customer expectations. Field Service Engineer는 필립스 HealthTech 제품의 설치 및 유지보수, 기술 지원과 서비스 딜리버리를 통해 고객 만족도를 극대화하고 필립스의 가치를 제공하는 역할을 합니다. 업무는 주로 고객 현장에서 수행되며, 필요에 따라 원격 기술 지원을 제공하고 제품의 고장 진단 및 문제 해결, 기본적인 수리, 예방 유지보수, 업그레이드 및 설치 업무를 수행합니다. 이 과정에서 정해진 절차와 관련 규정을 준수하며, 타 팀 및 선임 엔지니어와의 기술적인 협업을 통해 복잡한 문제를 해결합니다. 또한 담당 제품에 대한 전문성을 지속적으로 개발하고, 모범 사례를 적용하며, 서비스 품질 및 업무 프로세스의 개선 기회를 발굴하여 조직의 기준과 고객의 기대에 부합하는 우수한 서비스를 제공하는 데 기여합니다. Key Areas of Responsibilities: • Provide onsite and remote technical support and maintenance services, including troubleshooting, repairs, upgrades, and installation of products and services while complying with regulatory requirements and company standards. • Document service activities and findings, including diagnostics, resolution steps, testing procedures, and case status updates, ensuring accuracy, traceability, and effective knowledge sharing. • Work under limited supervision and established processes, exercising independent judgment to ensure compliance and consistent service quality. • Track and record service activities, customer interaction time, parts usage, and service outcomes accurately and in real time to support operational efficiency and continuous improvement. • Prepare thoroughly for service visits by diagnosing potential issues, organizing required parts, and developing structured action plans to maximize first-time fix rates and customer satisfaction. • Manage customer escalations, complaints, and feedback by coordinating timely and effective solutions for both routine and complex issues. • Execute moderately complex to complex field service activities using diagnostic tools and troubleshooting techniques to ensure reliable product performance. • Support business growth by identifying upgrade opportunities, potential sales leads, and value-added services during customer interactions. • Continuously develop technical expertise in assigned products and services while identifying opportunities to improve service delivery and customer support. • 관련 규정 및 회사 표준을 준수하면서 제품 및 서비스의 문제 해결, 수리, 업그레이드, 설치 등을 포함한 현장 및 원격 기술 지원과 유지보수 서비스를 제공합니다. • 진단 결과, 문제 해결 과정, 테스트 절차 및 케이스 진행 상태 등 서비스 활동과 결과를 문서화하여 정확성과 추적 가능성을 확보하고, 관련 지식이 효과적으로 공유될 수 있도록 합니다. • 제한적인 감독하에 정해진 절차에 따라 업무를 수행하며, 독립적인 판단을 통해 규정 준수와 일관된 서비스 품질을 유지합니다. • 운영 효율성 향상