Jobs / Netherlands / Datasnipper

Senior Customer Success Manager (Former Auditor) - Dutch Speaking

Datasnipper · 🇳🇱 Amsterdam

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  • No government sponsor record hereThis employer posted directly and does not match a government sponsor register.
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  • Can’t check pay against the visa rulesNo salary stated. Netherlands highly skilled migrant permit needs at least €71,304 a year (under-30: €52,284). Source: https://ind.nl/en/required-amounts-income-requirements, rules effective 2026-01-01.
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About the role

About the Role Former Auditor - Senior Customer Success Manager As a Senior Customer Success Manager (+Audit Background) at DataSnipper, you own the success of a portfolio of accounts - and you bring something additional to the role: direct experience in audit. You understand how audit teams work, what drives their priorities, and how to connect DataSnipper to the workflows that matter most inside a firm. You are a reliable, independent operator who applies established CS frameworks and uses your audit knowledge to accelerate adoption, build credibility with audit stakeholders, and design enablement that non-audit CSMs cannot replicate. You manage onboarding, QBRs, health monitoring, and renewals with predictability and follow-through and you do it in a language audit professionals trust. You may still be developing the full breadth of CS scope, but your audit domain credibility opens doors and unlocks conversations that are otherwise harder to access at this level.   About DataSnipper Audit and finance are still massively manual and we are changing that. DataSnipper is a $1B, bootstrapped unicorn with 600,000+ users across 180+ countries, already embedded in the daily workflows of top audit and accounting firms. Now, we are taking things further with our Excel Agent, bringing AI directly into where the work actually happens. Unlike generic AI tools, we do not sit on the sidelines. Our AI operates inside Excel, with access to real documents and audit evidence, meaning it does not just generate answers, it does the work, with full traceability. We are not just applying AI, we are redefining how audit gets done. If you want to build something category-defining at scale, this is the place.   What You Will Do • Act as a Credible Audit Advisor: Serve as a trusted partner to Audit Managers, Senior Auditors, and engagement team leads. You are someone who understands customer workflows, their quality standards, and their firm's operating model. Translate DataSnipper's capabilities into language and use cases that resonate with audit professionals directly. • Drive Adoption Aligned to Audit Workflows: Run onboarding and training sessions that are grounded in how audit teams actually work - mapping DataSnipper features to real engagement tasks, sample testing approaches, and evidence management requirements. • Manage Account Health with Audit Context: Use product data, stakeholder signals, and your understanding of audit operating rhythms to monitor portfolio health. Recognize when signals carry firm-wide implications such as low adoption and respond or escalate with the right context. • Build Audit-Grounded Success Plans: Create success plans that connect DataSnipper capabilities to audit-specific outcomes: engagement efficiency, sample coverage, review cycle speed, and quality compliance. Align milestones to audit calendar realities and firm methodology, not just generic product adoption targets. • Communicate ROI in Audit Terms: Articulate the business impact DataSnipper delivers using metrics and framing that carry weight with audit professionals - time saved per engagement, risk reduction, quality improvement. Run QBRs and stakeholder conversations with the credibility of someone who has worked in the field. • Support Expansion Using Domain Knowledge: Identify expansion signals within your portfolio and use your understanding of firm structure such as service lines, team hierarchies, engagement types to surface credible growth opportunities. Support Sales in building ROI cases that resonate with audit leadership. • Collaborate Cross-Functionally with Audit Insight: Share audit workflow intelligence with Product, Sales, and Solutions Engineering. Surface patterns that require audit expertise to interpret - methodology gaps, adopt

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Source: Arbeitnow feed First seen: 2026-10-15 Last confirmed: 2026-10-15 How our data works → Report this job

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