Jobs / United States / Braze INC
Customer Account Executive, Strategic Enterprise
Braze INC · 🇺🇸 New York City
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 16 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 4 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Braze INC
The US Department of Labor certified 16 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 4 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Braze INC →
About the role
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. As a Braze Customer Account Executive, you will be responsible for managing and growing existing relationships within our customer base. You will own specific customer relationships and serve as the account lead. You will work closely with cross-functional teams, including Customer Success, Solutions Consulting, Services and Product, to drive account growth, retention, and overall customer satisfaction. This role requires a strong understanding of the digital marketing ecosystem, customer engagement solutions, complex organizations and the ability to build long-term relationships in a fast-paced environment. WHAT YOU'LL DO • Own a defined set of customer relationships, including managing all expansion and renewal activities • Develop commercial relationships and joint business vision to increase Braze utilization and value • Create comprehensive strategies to retain existing business with clear roadmap of joint business value and ongoing growth • Partner closely with cross-functional partners to secure contract renewals and ensure there is a unified account vision and value story across all touchpoints • Nurture and close account expansion deals including upsell, cross-sell, and net new lines of business • Educate and activate internal executive stakeholders to operationalize multi-threaded account alignment • Effectively communicate and evangelize customer feedback to Braze product team • Document and manage complex technology architecture knowledge within book of business including awareness of competitive threats and critical partnership strategies • Achieve quarterly upsell and renewal targets • Cross-department collaboration, including but not limited to Customer Success, Sales, RevOps, Product, Legal and Marketing • Coordinate resources to drive feature adoption • Develop, maintain and grow Braze and Braze Ecosystem product knowledge. • Establish deep knowledge of accounts across all areas (onboarding, success, commercials, procurement, legal, org structure, etc.) • Proactively analyze customer product usage, develop whitespace analysis and identify growth opportunities • Quarterly whitespace mapping to increase revenue predictability • Work with Customer Success and OTS to seamlessly transition clients from pre-sales, through onboarding and into ongoing Service usage WHAT YOU’LL HAVE • 10+ years of experience in Account Management, SaaS sales, or similar quota-carrying roles, 5+ years of experience closing and/or managing global relationships with large and complex strategic customers • Background in Enterprise SaaS sales for Mobile and/or Marketing Technology • Ability to research account(s), develop a point of view (POV) on the value your technology can dr