Employee Success Business Partner Lead

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About the role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We’re Salesforce, the Customer Company, inspiring the future of business with AI+Data + CRM.  Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.  And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world.  If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place. We are seeking a dynamic HR Employee Success Business Partner (ESBP) to support the Professional Services business in India. This role will serve as a strategic advisor to business leaders, partnering closely with global teams and Centers of Excellence (COEs) to shape, influence, and execute the people strategy. The ESBP will lead initiatives across organizational design, leadership development, change management, engagement, and retention, while driving a culture of equality and high performance. The ideal candidate thrives in a fast-paced, evolving environment, excels at influencing senior leaders, and is motivated to make a meaningful impact across critical business units. What You'll Actually Be Doing • Operate as a trusted advisor by building strong relationships with senior leaders and influencing key business priorities. • Coach and develop executives to strengthen leadership effectiveness and functional leadership teams. • Act as a change leader, guiding the organization through transformation to enhance both employee and customer experience. • Lead and execute complex initiatives across employee retention, talent assessment, succession planning, organizational design, compensation strategy, and leadership development. • Drive people strategies aligned to business goals, including executive development, skills gap analysis, future workforce planning, and career development. • Partner across COEs and global HR to deliver seamless, end-to-end HR programs and processes. • Use data and insights to assess organizational health (e.g., performance, engagement, attrition, diversity) and advise leaders on interventions. • Ensure effective adoption of HR policies, programs, systems, and processes. • As a senior ESBP team member, contribute to cross-functional initiatives with impact beyond your immediate client group. You're Our Person If... • 7+ years of HR Business Partner experience supporting diverse and senior client groups. • Strong business acumen with the ability to understand organizational dynamics and industry context. • Proven success building executive-level relationships and influencing decisions at all levels. • Demonstrated ability to lead and implement large-scale people initiatives across complex organizations. • Proactive approach with the ability to anticipate issues and propose strategic solutions. • Deep experience diagnosing and addressing organizational development challenge

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