Sr. Field Service Engineer / Implementation Specialist

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About the role

We anticipate the application window for this opening will close on - 30 Oct 2026   Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life                     Job Description Field Service Engineer Careers that Change Lives The Acute Care & Monitoring Division develops products that are designed to collect patient information from around the hospital and ensure that caregivers can make the right decisions at the right time. We strive to improve patient outcomes by ensuring that when a problem emerges at the bedside, caregivers are aware of it and can respond quickly. We analyze and learn from patient data to find better ways to provide quality care for patients. Our products are deployed in care facilities across the globe and help to save and improve lives every day. A career at Medtronic is like no other. We’re purposeful. We’re committed. And we’re driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide. A Day in the Life We offer you an exciting Field Implementation Engineer position as a HealthCast Services lead installer executing in-hospital monitor set up and configuration of Acute Care & Monitoring (ACM) products.  This role requires a heavy IT foundational skillset that will leverage your experience in the areas of device set up, configuration and deployment of both hardware and software-based products.  This is both a challenging and rewarding position that offers the opportunity to demonstrate both technical proficiency and hands on medical device set up and deployment of equipment in hospitals across the US. Our customers are typically acute care hospitals, and the users of our devices are in patient care units.  Our HealthCast products are both software and hardware-based technologies typically leveraging in place hospital infrastructure.  You will be part of the HealthCast Services team working on projects requiring good foundational understandings of technologies and hardware equipped with Wi-Fi, Bluetooth and other data transmission and security protocols in primarily hospital settings, including patient rooms.  You will be responsible for managing IT working sessions ensuring project readiness in advance of traveling to our valued accounts.  As you continue to learn our solutions and product offerings, this role is positioned as an opportunity to evolve into a lead implementation engineer position within our HealthCast Services team. Location: Remote Travel: 75% Position Responsibilities: • Lead Field Implementation efforts including significant travel to hospitals across the US • Perform hands-on installation work at customer locations for all AC&M product offerings • Lead customer IT workstream meetings in partnership with our project managers as a subject matter expert with our suite of medical device and software offerings • Develop a deep understanding of the installation process for HealthCast products with a keen eye on optimizing our deployment methodologies • Effective communication both verbally and in written form, • Conduct on-site IT trainings to hospital staff on our products   • Provide guidance to customers on how best to configure their environment for our products • Ensure installation work that meets highest quality and customer services standards • Create/maintain installation documentation • Provide “Level 2” technic

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