Jobs / India / US Bank National Association
Head of CBB - India
US Bank National Association · 🌍 Chennai, India
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About the role
At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description . The Opportunity We are seeking an accomplished and visionary technology executive to serve as Head of Technology – Consumer Banking, Business Banking & Digital (CBB), India . This executive will lead the India-based engineering organization supporting the bank's Consumer Banking, Business Banking, and Money Movement products & platforms. As a key member of the global CBB technology leadership team and the India GCC Technology leadership team, this leader will be responsible for building and scaling world-class engineering capabilities, driving digital transformation, modernizing platforms, accelerating product delivery, and establishing India as a strategic innovation and engineering hub. The role requires an exceptional combination of technology expertise, organizational leadership, talent development, and executive stakeholder management. The successful candidate will partner closely with global business technology leaders to deliver customer-centric solutions, improve operational efficiency, and strengthen the bank's digital capabilities. Key Responsibilities Technology and Engineering Leadership • Partner with global CBB Technology and product leaders to align technology investments with strategic business priorities. • Build, scale, and lead a high-performing engineering organization across Consumer, Business, and Digital Banking domains. • Establish India as a strategic engineering center capable of owning products, platforms, and critical enterprise capabilities. • Foster a strong engineering culture focused on accountability, craftsmanship, innovation, continuous improvement, and customer obsession. • Drive engineering productivity through modern tools, automation, AI-assisted development, and platform standardization. • Create an environment that attracts, retains, and develops exceptional technology talent. Talent Strategy & Organizational Development • Lead multiple engineering managers, directors, architects, and distinguished technologists. • Develop a multi-year workforce strategy to build sustainable technology capabilities within the GCC. • Lead talent acquisition, workforce planning, succession planning, and leadership development programs. • Mentor and coach senior technology leaders while building a robust leadership pipeline. • Drive transformation from contractor-heavy teams toward a strategically balanced permanent workforce model. • Build a culture of learning, innovation, inclusion, and continuous professional development. GCC and Executive Stakeholder Management • Serve as the primary technology leader for India supporting global Consumer Banking, Business Banking, and Digital executives. • Play a key role in the expansion and maturation of the GCC as a strategic technology center. • Build trusted relationships with CBB CIO and Technology leadership, Business Leaders, Product Leaders, Risk Partners, and Operations stakeholders. • Influence strategic decisions through data, technology insights, and strong business partnership. • Communicate effectively with executive leadership regarding strategy, delivery performance, technology risk, and transformation progress. • Drive outcomes through collaboration and influence across highly matrixed global organizations. Risk, Security & Regulatory Compliance • Ensure technology solutions comply with regulatory requiremen