Manager Clinical Lab

POSITION SUMMARY Works closely with Senior Manager to ensure company, department, and team goals are met. PRIMARY RESPONSIBILITIES • Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA) • Engages in future planning and scales employees and equipment appropriately • Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates • Monitors the quality control/assurance programs, test results, and equipment (if applicable) • Uses metrics in decision-making and to drive changes across the team (e.g. cost reduction, quality improvement) • Manages sufficient headcount levels to meet production goals by proactively driving the interview process and managing employee PTO and overtime when necessary. • Refines current lab process through continuous improvement projects. • Oversees team specific lab operation. • Go-to person when senior manager is not present; go-to person for knowledge of process and product. • Responsible for seamless transition of automation and test improvement/additions into production workflow • Analyzes and troubleshoots lab processing errors; provides recommendations on how to proceed to lab director, scientists and statisticians as necessary • Supports Supervisors in close out of NCRs. • Responsible for the initiation and close out of CAPAs in a timely manner. • Ensures departmental lab compliance for regulatory bodies • Ensures tests are being completed according to approved procedures. • Maintains an organized, safe and efficient work area for the team at all times. • Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support. • Handles employee issues: complaints, disciplinary actions, etc. Collaborates with Senior Manager and/or Human Resources to resolve issues. • Explains (as much as possible) reasoning behind instructions/processes given/changes that are made. If necessary, explains to team why certain ideas cannot be implemented effectively. • Meets regularly with Supervisors to discuss goals and progress. • Responsible for performance review of direct reports and overseeing performance review of entire staff. • Plans and leads team meetings. • Develops high-performing employees by providing them learning opportunities, cross-training opportunities and newchallenges whenever possible. • Recognizes and rewards talent through merit reviews, promotions, and recognition programs • Adheres to Departmental Expectations. • Manages the training program for direct reports. • Notifies management of all requirements for tools, supplies, etc. • Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. • Provides guidance to subordinates within the latitude of established company policies. • Recommends changes to policies and establishes procedures that affect immediate organization(s). • Manages the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing. QUALIFICATIONS • BS/BA degree in Biological Sciences, related related field, or equivalent • 6+ years of experience in clinical Lab environment with knowledge in molecular diagnostics preferred. As a pre-req is eligible for delegation as both CAP General Supervisor and NYSDOH supervisor • Current California State CLS or CGMBS license (Clinical Genetics Molecular Biologist Scientist) KNOWLEDGE, SKILLS, AND ABILITIES • Exceptional multi-tasking, organizational, and communication skills. • Excellent computer skills, including MS Excel. • Able to be detailed oriented and can organize, prioritize. • Strong problem solving skills. • Independent self-starter comfortable in working in teams at all levels • Experience in building and