Corporate Security Manager - Americas

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About the role

About the Team OpenAI’s Corporate Security (CorpSec) team protects our people, places, and operations so that employees can safely pursue our mission to ensure that artificial general intelligence benefits all of humanity. The team partners across the company to enable a secure, resilient, and trusted environment that supports both safety and innovation. We operate in dynamic, high-visibility environments, including dense urban offices and major events where discretion, credibility, and sound judgment are essential. The Corporate Security team works closely with Real Estate & Workplace, Legal, Communications, HR, IT, and external partners to maintain a proactive and people-first security posture. About the Role The Security Operations Manager owns day-to-day physical security operations and end-to-end security programs across assigned sites. The role is accountable for vendor performance, staffing and training plans, incident readiness, and recurring operational improvements that protect OpenAI’s people, facilities, and business activities. The ideal candidate combines hands-on operational leadership with independent program ownership, sound judgment, and strong cross-functional partnerships. They anticipate risks, resolve competing operational priorities, build repeatable procedures, and coordinate effective incident responses while escalating material risks and resource decisions through established channels. This role reports to the Senior Security Operations Manager and will include both domestic and international travel in support of Event Security, and other CorpSec ongoing and developing initiatives. In this role you will: - Office Security: Security Operations & Program Ownership: Own security operating plans and program outcomes across assigned sites, including guard coverage, staffing and training plans, access control, visitor management, post orders, and emergency readiness. Set clear expectations for contracted providers and review staffing, schedules, service quality, invoices, and corrective actions within delegated budget and contract authority. Assess changing risks, coordinate incident response with GSOC and relevant partners, and ensure timely escalation, accurate reporting, and completion of corrective actions. - Events: Partner with CorpSec’s Event Security Team to coordinate secure operations for internal, external, and offsite events, including occasional domestic and international travel; provide support to the Corporate Security Executive Protection Team on executive travel logistics as needed. - Partnerships & Stakeholder Engagement: Establish and strengthen relationships with local law enforcement agencies, local emergency services, peer security organizations, and other external partners to stay current on emerging risks; partner with Real Estate & Workplace, Legal, HR, Communications, and IT on security planning, access control, and incident response. - Policy Development & Compliance: Own and maintain SOPs, post orders, training materials, and escalation procedures for assigned sites and programs, aligned with CorpSec standards and applicable requirements. Use assessments, drills, incident reviews, and operational measures to identify gaps and improve consistency. Contribute recommendations and reusable practices to the relevant global program owners for broader adoption. You might thrive in this role if you have: - Professional Experience: 10+ years in law enforcement, corporate security, protective services, or comparable operational security roles, with a strong understanding of physical security in corporate environments. Law enforcement experience preferred. - Program Management: Demonstrated success owning end-to-end physical security programs across multiple sites, inc

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