Jobs / Hong Kong / Clifford Chance US Llp
Head of Technology & Innovation – APAC and Met Markets
Clifford Chance US Llp · 🌍 Hong Kong, HK
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About the role
Technology Strategy Development: • Develop and implement a regional technology strategy that aligns with the firm's global priorities. • Focus on leveraging AI and emerging technologies to enhance legal service delivery and operational efficiency. • Create and maintain a strategic regional technology roadmap in alignment with regional leaders and overall global strategy. • Proactively stay at the forefront of legal technology trends and industry developments to drive innovation and maintain a competitive edge. IT Operations Management: • Provide strategic oversight and direction for regional IT support functions, overseeing day-to-day AI-driven IT operations to ensure high reliability and exceptional service delivery. Innovation and Digital Transformation: • Lead digital transformation initiatives, including the adoption of AI-driven solutions, automation, and data analytics. • Identify opportunities to innovate and improve processes through technology. • Understand and analyse the technology needs of the firm and implement those into to the region ensuring seamless integration and alignment with change management goals. Client Engagement and Support: • Act as a senior trusted strategic technical advisor to Partners, senior legal professionals and business professional teams. • Lead and build an expert team to guide users to implement technology solutions. • Ensure that IT services meet the evolving needs of internal clients and enhance their productivity. Team Leadership and Development: • Build, lead and mentor a high-performing IT team of application specialists. • Cultivate a culture of continuous learning and professional development, encouraging team members to stay abreast of the emerging technology trends and best practices. Risk Management and Compliance: • Ensure that IT operations adhere to regulatory requirements and industry best practices. • Collaborate with the global Information Security team to implement robust security measures to protect sensitive data and proactively mitigate risks. Budget Management: • Develop and manage the regional IT budget, ensuring cost-effective allocation of resources. • Monitor expenditures and identify opportunities to optimise costs without compromising service quality. Education and Experience: • Bachelor's degree in Information Technology, Computer Science, or a related field is required. MBA or a Master's degree in Information Technology Management is preferred. • 10+ years of extensive experience in IT management, preferably within a professional services or law firm environment. • Proven track record of leading technology initiatives and managing and overseeing IT operations across multiple locations. • In-depth knowledge of applications, and emerging technologies, including AI and automation. • Strong experience with digital transformation projects and data analytics is highly desirable. • Proven leadership and team management skills, with a demonstrated ability to inspire and motivate a large team of IT professionals. • Excellent client service skills, with the ability to understand and anticipate the needs of internal and external clients. • Commitment to delivering high-quality IT services that add value to the business. • Exceptional communication and interpersonal skills. Ability to collaborate effectively with legal professionals internally and externally, as well as with business teams and external vendors. • Strong project management skills, with the ability to oversee multiple projects and ensure timely delivery. • Experience with agile methodologies is a plus. • Analytical and problem-solving skills, with a proactive approach to identifying and resolving IT issues. • Experience with managing crisis and executing business continuity