Jobs / United States / Galileo Financial Technologies LLC
Customer Service Representative
Galileo Financial Technologies LLC · 🇺🇸 Starbase, Texas, United States
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 36 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 9 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Galileo Financial Technologies LLC
The US Department of Labor certified 36 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 9 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Galileo Financial Technologies LLC →
About the role
About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer. About the Role The Customer Service Representative (internally referred to as Patient Support Associate) is an integral part of our care team, owning patient relationships and quarter backing a collaborative care plan that drives meaningful impact in our patients’ lives. We’re looking for a teammate who is an innate people person, loves helping others, and has a knack for tenacious problem solving. This is an in office role, supporting our clinic in Starbase, TX. Our clinic is open Monday through Friday from 8am-4pm CST with occasional evenings until 8pm CST. Here’s What You’ll Do: • Understand and Empower: Engage with patients to comprehend their unique needs and circumstances. Utilize your insight to offer exceptional hospitality and service that truly makes a difference. • Connect and Coordinate: Facilitate seamless interactions between patients and our various Galileo services and teams, including clinical and administrative functions. Handle administrative tasks such as processing insurance authorizations and collecting medical records with precision and care. • Build Strong Relationships: Cultivate meaningful connections with patients and team members. Pay attention to the little details and continuously brainstorm innovative solutions to enhance our processes and patient experiences. • Innovate and Lead: Leverage your analytical and problem-solving skills to identify areas for improvement. Initiate and implement changes that drive operational excellence and patient satisfaction. About You You are a creative problem solver and a compassionate provider of support. Your service mindset and deep desire to create meaningful, positive impact, drive you to build trusting relationships. Leveraging both your intrapersonal relationship skills as well as technical clinical skills, you are most fulfilled when you are improving the lives of your patients and bettering your community. We'd love to hear from you if you have the following or equivalent experience: • You Enjoy Helping Others: With a genuine interest in making a positive difference in patients’ lives, you find satisfaction in assisting them navigate their health journeys. • You’re Energetic and Flexible: You thrive in a less structured environment, handling high-volume support with a customer-centric focus rather than strict KPIs. • You’re a Strong Communicator: Your excellent communication skills ensure effective and high-quality interactions with both patients and team members. Application Process: Please review the application instructions below. Every application is thoroughly reviewed by a real person, including the response to the application question. We highly encourage you to be thoughtful in your responses. Compensation Range: Starting hourly rate is $22-$25 per hour based on experience, location, and market dynamics Benefits: • Medical / Dental / Vision insurance • Flexible Spending Account • Health Savings Account • Company