Principal Analyst, Revenue Operations Strategy

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About the role

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Principal Analyst II Revenue Strategy & Operations, (North America) Why We Have This Role The Revenue Strategy & Operations team ensures that our global sales/revenue organization is positioned to achieve their highest potential by optimizing revenue opportunities across the globe. We do this by leveraging data from many sources, including internal customer purchasing and usage information as well as firmographic, technographic, and intent data from 3rd party sources. We set high targets for our revenue teams and work to exceed them every quarter. Part of our success comes from having world-class business processes, systems, and tools. We love data and we love to show results in the form of more Sales success. We have impressive members on this team, and will continue to add more top talent! Qualtrics is seeking a Field Operations partner to support our North America Sales Teams, responsible for setting new business and renewal targets, optimizing territories to ensure the greatest opportunity for each individual rep's success, and leading other key strategic revenue-enhancing initiatives. How You’ll Find Success • Love working with data and learning new things • Love helping others find solutions to problems • Excellent problem solving, decision-making and analytical skills • Ability to collaborate with teams across the organization while also being able to work independently and as a self-starter • Proven ability to meet aggressive deadlines How You’ll Grow • Leadership Exposure: significant exposure to key leaders in the North America Sales Organization providing the opportunity to work closely with them as a trusted advisor. Helping you develop strong leadership and communication skills, as well as a deep understanding of the company's strategic vision. • Strategic Thinking: The role involves collaborating with leadership to develop and implement go-to-market strategies. This strategic involvement will allow you to expand your strategic thinking and planning capabilities, which are highly valuable skills for career growth. • GTM (Go-To-Market) Expertise: As the role involves working closely with sales & success leaders and monitoring performance metrics, it provides an ideal environment for someone looking to deepen their understanding of the GTM processes and methodologies. Things You’ll Do • Serve as trusted advisor to Sales leadership, shaping go-to-market strategy that aligns with company objectives. • Drive forecasting rigor across all deals, with emphasis on large, multi-stakeholder deals - including multi-threading analysis and executive sponsorship visibility. • Monitor named-account pipeline, opportunity progression, and win/loss patterns; partner with le

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