Jobs / United States / Toast INC
Senior Manager, Talent Operations
Toast INC · 🇺🇸 Boston, MA
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 29 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 8 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Toast INC paid sponsored hires in similar roles1 certified filing for “Senior Manager, Credit Risk” (Data Scientists) in IL: $200k–$200k, median $200k. Most were filed at wage level III (100%) — 3 lottery entries, ≈46% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — Toast INC
The US Department of Labor certified 29 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 8 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Toast INC →
About the role
Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Our Talent Operations team is the heartbeat of our People and Places function, responsible for building global scalable tools, systems, processes, and dashboards that support our employees at every stage of their employee journey. We are helping transform the way that the People and Places Team delivers service to employees. As the Senior Manager of Talent Operations (NA) you will help build and deliver a frictionless employee experience spanning across the employee lifecycle for our teams in North America. You will have a critical role on the operations leadership team and will play a part in building out a global “shared services” model. In this role, you will be accountable for the team of people providing front line support for all employee inquiries including benefits and leave administration as well as other operational activities and program delivery. To be successful in this role, you must have a customer-centric and continuous improvement mindset, a proven ability to leverage technology and processes to elevate the employee experience, strong stakeholder management as well as experience building and managing a shared services team in a global matrixed organization. This role reports to the Director, Talent Operations and will work closely across our global centers of excellence (COEs). A day in the life (Responsibilities) • Lead People Services (Shared Services) delivery for the North America region. • Coach, manage and develop a team of people operations professionals, with a focus on high-quality service delivery across the employee lifecycle including operations, benefits, compensation, and more. • Define and monitor metrics and SLAs to measure success of the team and provide insights for decision-making. • Drive continuous improvements focused on automation, standardization and scalability that improve Toaster experiences, increase efficiency, and ensure compliance with local laws and customs. • Build strong relationships with stakeholders across the People Team, Legal, Finance, and Business teams to influence change and drive the adoption of an evolving service delivery model. • Be the local subject matter expert that can influence Global COEs on program design that is locally relevant and compliant while aligned to global principles. • Partner across the People & Places team globally to prioritize and deliver on a variety of small to large, complex, integrated People team initiatives. What you'll need to thrive (Requirements) • Typically requires 12+ years of related experience with a Bachelor’s degree; or 8+ years and a Master’s degree; or a PhD with 5+ years experience; or equivalent experience. • 7+ years of experience in managing People Operations/Shared Service Functions. • 5+ years of proven people management and leadership experience in a global organization. • Experience operating in a matrixed structure. • Expertise in Global HR Transformation, strategy, design and transition of People Operations to create value for the organization. • Manage compliance with labour regulations, GDPR requirements and best practices to ensure Toast remains compliant. • Familiarity with SOX and have managed programs and processes that are SOX compliant. • Proficiency in leveraging AI technologies, including platforms like Claude, to optimize operational workflows, accelerate service delivery, and elevate overall employee experience. • Understanding of HR Technology, HR reporting, workflow, and auditing requirements (experience with Greenhouse, Workday and ServiceNow is valuable). • Excellent analytical, problem solving and decision making ski