Sr. Analyst, Revenue Operations and Analytics

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About the role

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity Drive transparency, predictability, and insights to the organization through actionable GTM reporting and business intelligence at scale across all levels of the organization. What You'll Achieve: • Support our GTM strategy through a portfolio of dashboards and reports that surface actionable insights • Build out a standardized and effective forecasting framework and review process with cross-functional teams • Maintain reusable definitions in markdown-based documentation and other shared knowledge assets to support team enablement and skill-building • Conduct ad-hoc analysis to answer critical business questions and deliver data-driven insights • Proactively identify opportunities to further fuel our GTM organization's growth About You Required Experience & Skills: • 4+ years' experience in sales strategy, sales operations, business analyst, or financial analyst role • Proficiency with Claude Code (Anthropic's agentic command-line coding tool), or comparable AI-assisted development/automation tools, to build and maintain reporting scripts, automate data pipelines, and accelerate ad hoc analysis • Exceptional problem-solving skills, with a solid ability to drive towards action and impact • Experience with data modeling, machine learning algorithms, and data science techniques • Motivation to work cross-functionally with various stakeholders, including Sales, Marketing, Engineering, and Finance • Ability to work in a dynamic setting while maintaining accuracy and delivering against deadlines • Demonstrated ability to manage analytic projects from inception to delivery, including developing structured scalable solutions • Understanding of how sales models/sales processes work as well as sales forecasting business processes • Excellent written and verbal communication skills with strong attention to detail Preferred Qualifications: • Champion AI-first approaches to analytics, reporting, and business intelligence • Experience in SaaS, subscription, consumption, or recurring revenue business models • Experience with forecasting, predictive analytics, and statistical modeling • Experience supporting CFO, CRO, or executive leadership teams About the Team • Field Operations is the heartbeat of Zuora's tier-one team. With an innovative operational infrastructure and enablement cadence, we empower our front-line sales team to systematically sell better, faster, and more efficiently as they partner internally and externally with our customers, prospects, and ecosystem partners. So, it's no surprise we strive for operational excellence in all that we do. • Alignment with the data and analytics teams across the organization will be essential for success in this role. Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: • Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs • Medical, dental, and vision insurance • Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break • Paid parental leave (including fully paid leave for eli

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