Jobs / United States / Pubmatic INC
IT Support Engineer
Pubmatic INC · 🇺🇸 Redwood City, US
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 15 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 14 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Pubmatic INC paid sponsored hires in similar roles3 certified filings for “Senior Machine Learning Engineer” (Data Scientists) in CA: $134k–$174k, median $164k. Most were filed at wage level II (67%) — 2 lottery entries, ≈31% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Pubmatic INC
The US Department of Labor certified 15 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 14 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Pubmatic INC →
About the role
About the Role: We are looking for a technically sharp, people-first IT Support Engineer to join our RWC office. This is a critical on-site role — you will be the primary IT presence in Redwood City, responsible for ensuring seamless day-to-day technology operations for all RWC-based employees. What sets this role apart is our emphasis on AI-driven support and automation. You will not just resolve tickets — you will actively identify opportunities to eliminate them through smart tooling, scripting, and workflow automation. By doing so, you will amplify your own impact while releasing bandwidth for the broader global IT team to focus on strategic initiatives. If you thrive in a fast-paced environment, enjoy working directly with people at all levels of the business, and have a passion for using modern tools and AI to raise the bar on IT delivery — we want to hear from you. What You'll Do: End-User Support & Device Management • Provide hands-on technical support for MacOS and Windows devices across the RWC office. • Own the full device lifecycle: procurement, setup, deployment, asset tracking, and decommission. • Be the first point of escalation for hardware, software, and connectivity issues. Identity & Access Management • Administer Okta as the organization's identity provider: • Provision and deprovision user accounts with accuracy and speed. • Configure and deploy SSO applications for new tools and integrations. • Build and maintain Okta Workflows to automate access lifecycle processes. Collaboration Platforms • Administer and support Slack, including app integrations, user management, and troubleshooting. • Manage Microsoft 365 services including Exchange Online, SharePoint, and OneDrive. • Support on-premises Active Directory including user accounts, group policy, and directory hygiene. Networking & Infrastructure • Maintain and troubleshoot networking infrastructure: Access Points, Switches, and Firewalls. • Support Cisco Meraki networking and FortiGate firewall environments. • Assist with connectivity, VPN, and network security troubleshooting. AV & Conference Room Technology • Manage Zoom and Zoom Rooms including licensing, configuration, and troubleshooting. • Maintain meeting room AV hardware (Poly systems) and ensure rooms are always event-ready. • Lead setup and support for all-hands, client meetings, and executive sessions. AI-Driven Support & Automation • Champion the use of AI tools across IT operations — identifying, testing, and deploying solutions that reduce manual workload. • Build automation scripts and workflows (PowerShell, Zsh, Python, or Okta Workflows) to streamline repetitive tasks such as onboarding, offboarding, and access reviews. • Collaborate with the global IT team to share automation wins and roll out scalable solutions across other offices. • Stay current with emerging AI and IT tooling trends, and proactively propose adoption where there is clear ROI. Documentation & Knowledge Management • Maintain accurate IT asset records and configuration documentation. • Author and update knowledge base articles to enable self-service and reduce repeat tickets. • Contribute to IT process improvement by documenting workflows and runbooks. Who You Are: • Proven experience providing IT support in a mixed MacOS and Windows environment. • Strong knowledge of device setup, deployment, troubleshooting, and lifecycle management. • Hands-on Okta administration experience, including SSO app setup and user account management. • Experience with JumpCloud or another MDM/remote management platform. • Microsoft 365 administration and user support (Exchange Online, SharePoint, OneDrive). • Good working knowledge of on-premises Active Directory. • Slack administration and user support