Jobs / United States / Cambridge Mobile Telematics INC
Principal Customer Success Manager
Cambridge Mobile Telematics INC · 🇺🇸 Cambridge, MA
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 12 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 4 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
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Sponsor Radar — Cambridge Mobile Telematics INC
The US Department of Labor certified 12 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 4 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Cambridge Mobile Telematics INC →
About the role
The Customer Success group is the relationship management partner for our clients during the course of their partnership with CMT. As a member of Customer Success in the Sales organization, you will partner closely with Sales Executives to ensure growth and satisfaction with named accounts. You will be the primary point-of-contact for partners in the implementation phase starting from executed contract to go-live, and ensuring post-release success. You will play a vital role in communicating the voice of the customer for internal prioritization and resource management. CMT is looking for a collaborative, customer-committed, and creative Principal Customer Success Manager I to help us change the world. CMT has helped protect over 65 million drivers and prevent over 126,000 crashes worldwide. We build AI to solve some of the most difficult challenges in mobility — understanding and reducing risk, detecting crashes, and getting people life-saving help. The problems are hard. The impact is real. No matter your role, your work will matter at CMT. Responsibilities: • Use independent judgment and discretion to partner with Customer Solutions and Sales to deliver and manage partner programs on time, within budget with best in class solutions • Act as the primary point of contact for internal and external account communications • Be the liaison between our clients and our engineers, QA, and product managers • Conducts complex work aligned to organizational objectives with minimal-to-no supervision • May coordinate activities of other peers as a project or technical lead • Be the first level of triage between partner feature/enhancement requests and internal Engineering and Product groups • Define business requirements, communicating with other groups within CMT on features and changes needed • Risk mitigation for internal and external stakeholders • Responsible for the sustainment and growth of the partner’s program base • Responsible for partnering with Sales to increase partner engagement – by monitoring and reporting to partner specific business metrics that CMT monitors • Complete any additional tasks as they arise Qualifications: • Bachelor’s degree or equivalent years of experience and/or certification in a related field • 7+ years of relevant professional working experience • Proven track record of driving several, sophisticated programs • Demonstrated success working across teams with the ability to synthesize what may appear to be contending priorities • Tight-knit collaboration, planning, influencing, prioritization, and time management skills Compensation and Benefits: • Fair and competitive salary based on skills and experience, and annual performance bonus • Equity may be awarded in the form of Restricted Stock Units (RSUs) • Medical, Dental, Vision and Life Insurance, matching 401k, short-term & long-term disability and parental leave • Unlimited Paid Time Off including vacation, sick days & public holidays • Flexible scheduling and work from home policy depending on role and responsibilities Base Salary Range • The base salary range for this position is: $103,000 to $128,700. This range is specifically for Cambridge, MA Additional Perks: • Work on a mission with real impact: crashes prevented, injuries avoided, lives protected around the world • Join an industry leader — 65 million drivers protected, powering 140+ programs across 25 countries • Recognized innovator in mobility AI, earning top honors including the TIME Industry Leader in AI, a Gold Edison Award, and the Artificial Intelligence Excellence Award for AI for Social Good. CMT is also Great Place to Work Certified • Be part of the team inventing the future of mobility and road safety • Move fast, own outcomes, do work that matters