Procurement Operations Specialist

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About the role

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Procurement Operations Specialist Fastly is growing its Indirect Procurement team and is looking for a detail-oriented, highly motivated Procurement Operations Specialist. You will be the operational backbone of our purchasing process — managing purchase requests, owning contract execution, and safeguarding the integrity of our procurement data. Working India hours, you'll prepare and hand off work so our US-based negotiators and reviewers start each day ready to move. What You'll Do Purchase Request Intake & Assignment • Review every incoming Indirect Purchase Request (PR) in Coupa for completeness and accuracy. • Return or reject PRs that lack required documentation, are coded incorrectly, or carry payment terms that don't match the negotiated agreement. • Assign approved, "ready-to-negotiate" PRs to the appropriate US negotiator via the Coupa Assignee field. • Partner with the Procurement Risk Coordinator, also based in Pune, to hand off any request that needs cross-functional review. New Supplier Setup • Act as first approver for New Supplier Requests, confirming each request is complete and correctly documented. • Flag potential duplicate or redundant suppliers (for example, new merchandise suppliers) to the Procurement Managers for review before onboarding begins. • Partner with the Accounts Payable team to coordinate collection of supplier onboarding documents. Contract Execution & Records • Own the contract signature process for all Indirect purchases by confirming correct documents, signatories, and routing. • Prepare and send DocuSign envelopes, ensuring every field is correctly tagged and the signature policy is followed. • Ensure all fully executed agreements are filed correctly and that key metadata (costs, term dates, notice periods) is captured in the contract tracking system. Process Integrity & Reporting • Log "out-of-process" procurement events in the shared team tracker to support reporting and continuous improvement. • Create and maintain purchasing documentation and internal process communications. • Delight internal customers and business partners through excellent, responsive service. What We're Looking For: • 3+ years of experience in Procurement or Finance Operations. • Ability to identify discrepancies between contract language and system data (particularly payment terms). • An agile, self-starting mindset that thrives in a fast-paced environment and adjusts quickly to the changing priorities of a growth company. • Comfortable working both independently and as part of a team. • Excellent relationship-building skills that foster partnerships across departments, levels, time zones, and geographies. • Excellent written and verbal communication including outreach to global suppliers and the confidence to respectfully hold internal stakeholders to process. • Strong time- and project-management skills. • Proficiency with Excel and Google Sheets. • A sense of curiosity and a desire to learn every day. We’ll be super impressed if you have experience in any of these: • Coupa • Atlassian Suite (Jira, Jira Service Management, Confluence) • Ironclad • DocuSign Wor

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