Digital Accounts Manager

Start free →

Or apply yourself on the official page →

About the role

The Digital Account Manager  serves as the liaison between the AbbVie Ad Agency and their assigned accounts. They are responsible for managing the day-to-day relationships across the Agency, working in partnership with cross-functional teams, account leadership, creative staff and external resources/suppliers. The position leads the production of digital assets, as well as strategic planning for cross-functional teams to meet their business objectives. KNOWLEDGE / SKILLS • In-depth understanding of digital tactical development with the ability to provide guidance to cross-functional teams for how best to implement digital projects including, but not limited to, interactive visual aids, emails, banner ads, websites, mobile applications, portals, etc. • Functional knowledge of Digital marketing platforms. • Recommend digital tactics that align with the strategy and goals of the brand. • Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, content creation/development, necessary approvals, production and archiving. • Review creative development throughout the project lifecycle to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to. • In-depth understanding of how to gather and document digital project requirements, working cohesively with Agency team members to ensure best-in-class execution. • Collaborate effectively in a matrixed environment with assigned accounts, external agencies and consultants, Business Technology Solutions (BTS), Medical/Regulatory/Legal (MRL). • Maintain knowledge of AbbVie guidelines including, but not limited to, branding, promotional material development, material review process, and corporate compliance. • Demonstrate critical creative thinking and problem-solving skills. • Display clear and concise written and verbal communication skills. • Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload. • Lead, or assist in, the development of annual scope documents and annual forecasting. • Demonstrate leadership in conflict resolution to facilitate effective outcomes. PROJECT/PROCESS MANAGEMENT • Assist with “A” level projects and manage “B” and “C” level projects within assigned business group. • Attend client meetings, serving as a key point of contact to ensure key information is quickly communicated to all stakeholders involved. • Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget. • Act as the digital lead for assigned business group. • Manage or assist in the creation of project estimates and timelines. • Assist with billing and ensure billing is completed on schedule. • Track time daily. • Possess ability to work in a high-volume, rapidly paced environment. ACCOUNTABILITY / SCOPE • Reports onsite to AbbVie Ad Agency Associate Director, Digital Account Group. • Partners with creative team on project initiatives. • Adherence to all company-wide financial policies. • Bachelor’s degree required. • 8 to 12 years of ad agency account management experience required. • Pharmaceutical industry experience a plus. • Excellent communications skills: verbal, presentation, written. • High energy, positive, organized individual who is comfortable in a high-visibility role. • Ability to manage high volume project scope in a fast-paced creative environment. • Great collaborator with ability to focus on the small details. ​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ • The compensation range described below is the range of possible base pay compensation that the Company believes in good fa

View the official posting →