Jobs / United States / Brainlab INC
Support Specialist Imaging Systems - France
Brainlab INC · 🇺🇸 Marseille, Provence-Alpes-Côte d'Azur, FR (Remote) · Remote
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 7 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 1 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Brainlab INC paid sponsored hires in similar roles1 certified filing for “Senior Support Specialist” (Bioengineers and Biomedical Engineers) in FL: $86k–$86k, median $86k. Most were filed at wage level II (100%) — 2 lottery entries, ≈31% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Brainlab INC
The US Department of Labor certified 7 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 1 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Brainlab INC →
About the role
Join our international technical support team as a Brainlab Support Specialist and become a trusted technical partner for our customers. In this role, you will be responsible for installing, maintaining, troubleshooting, and servicing Brainlab systems at hospitals across your region. As the face to our customers, you will represent our commitment to excellent service by providing expert technical support. You will work with our innovative product Loop-X and play a key role in ensuring its reliability, performance and availability. This includes regular travel to customer sites to provide hands-on technical support. Learn more about Loop-X, click here As part of the Support Imaging Team for our outstanding product line you have the opportunity to grow within our company. Your Responsibilities • Independently install, maintain, troubleshoot and repair Loop-X at hospitals and clinical sites • Provide professional technical support both on-site and remotely, guiding users through system operation and troubleshooting • Perform system diagnostics, software and hardware upgrades, preventive maintenance and proactive service checks to ensure optimal system performance • Be a trusted technical advisor to our customers and build strong, long-term relationships based on expertise, reliability, and excellent service • Ensure that all service activities are completed efficiently, accurately and in accordance with Brainlab quality standards and procedures • Document installations, maintenance, repairs and other service interventions accurately and comprehensively • Collaborate closely with Sales, R&D, Clinical Support and other internal teams to ensure a seamless customer experience • Share technical feedback and contribute ideas that help continuously improve our products, services and processes • Manage your home office days independently, ensuring a productive and well-organized workday • Degree in Electrical Engineering, Electronics, Mechatronics , or similar • Initial professional experience in technical support, ideally within the healthcare or medical technology sector • Experience with X-ray imaging systems and/or scanner technology is a plus • Special knowledge in radiation protection is an advantage • Strong knowledge of IT, computer systems, networking and technical troubleshooting • Excellent analytical, troubleshooting and problem-solving skills • Independent, structured and solution-oriented approach to work • Strong customer focus and excellent communication skills in French and English , both written and spoken • Willingness to travel up to 80% in your region, including overnight stays and occasional international assignments • Confident user of Microsoft Office, Salesforce experience is an advantage • Valid driver's license is required • • Supportive and collaborative international team • Meaningful work with a lasting impact on medical technology • Company car, smartphone, laptop - also for private use • Flexible working hours as well as home office, Monday to Friday • Comprehensive training and continuing education opportunities • Well-structured onboarding program to ensure a smooth and successful start • Regular team events Ready to apply? We look forward to receiving your online application including your first available start date and desired salary. Contact person: Ayline Föll