Enterprise Account Executive - Business Services

At Qualtrics , we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Enterprise Account Executive – Professional & Business Services Why We Have This Role Our Enterprise Account Executive team is a group of highly driven individuals dedicated to closing experience gaps across the world’s leading organizations. In the Professional and Business Services sector—encompassing consulting, legal, financial advisory, IT services, facilities, and staffing—client retention, consultant/staff engagement, brand reputation, and B2B relationship health are paramount. Our SaaS platform empowers global service firms and B2B providers to capture real-time client feedback, optimize service delivery, and drive action with pre-built Experience Management (XM) programs. How You’ll Find Success • Takes Initiative: Understands the expected outcome, grasps the relationship-driven B2B landscape, and works entrepreneurially to execute. • Domain & Industry Acumen: Deep understanding of key business drivers, metrics, and buyer personas in Business Services (e.g., Client Lifetime Value, Net Promoter Score/CSAT, billable staff retention, account health scoring, client churn prevention, and RFP win rates). • Proven Deal Closer: Strong track record of consistently exceeding quota and acquiring high-value enterprise accounts. • Complex Solution Selling: Ability to sell a multi-solution, enterprise-grade SaaS platform (Qualtrics Experience Management) into large, matrixed service organizations and partnership structures. • Strategic Negotiation: Skilled in navigating complex procurement processes, multi-stakeholder consensus building, and enterprise contract negotiations. How You'll Grow • Structured, 100% performance-based promotion pathway. • Dedicated Career Action Planning alongside your leadership team. • Internal mobility opportunities (Qmobility) across global teams and territories. Things You’ll Do • Quarterback strategic enterprise deals with global consulting firms, legal practices, B2B technology service providers, staffing agencies, and corporate facility management firms in your territory. • Consistently hit and exceed quarterly and annual revenue quotas. • Cultivate C-level and Partner-level relationships across Practice Leaders, Managing Directors, Client Experience (CX), Chief Commercial Officers, and HR/Talent leadership. • Develop and maintain deep domain knowledge of Qualtrics’ XM offerings and how they solve B2B service challenges (e.g., real-time project/post-engagement feedback, B2B account retention, employee turnover reduction, and partner sentiment tracking). • Maintain a real-time understanding of the competitive landscape to build win-based proposals and strategic pricing models. • Partner cross-functionally with internal teams (Professiona