Senior Business Value Consultant

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. Sitting within Wrike's Business Value Services team, the Senior Business Value Consultant works directly with our strategic Commercial and Enterprise accounts across the entire lifecycle, from new prospects to long-standing enterprise customers. In this role, you will build compelling business cases that justify why customers should invest in Wrike and prove the value they realize post-implementation to directly support net revenue retention (NRR) and account expansion. You will serve as a strategic partner to Sales, Solution Consulting, Customer Success, and Professional Services, while collaborating with Product and Product Marketing to ensure our external value narrative aligns with real customer outcomes. Your Impact: New Business & Account Expansion • Strategic Account Planning & Pipeline Generation: Partner closely with Sales at the account planning level to listen deeply to customer needs, uncover latent demand, and proactively generate pipeline for high-potential accounts. • Connect Cross-Functional Workflows: Map how work flows across organizational boundaries (e.g., how Creative hands off to Sales, Marketing, or Finance) to connect the dots, identify adjacent stakeholder groups, and uncover new expansion avenues. • Drive Strategic Deal Execution: Support Commercial and Enterprise opportunities by building rigorous financial models and return on investment (ROI) analyses tailored to specific business value drivers. Value Realization & Retention • Baseline Discovery & Goal Alignment: Partner with Wrike account teams and customers to uncover, define, and establish operational baselines. Show customers clearly how Wrike technology will move the needle toward their specific target outcomes. • Value Realization Dashboards & Champion Enablement: Simplify complex data through intuitive value realization dashboards. Arm customer champions and points of contact with bottom-line impact metrics, empowering them to speak confidently to internal executives about Wrike's ROI. • Continuous Measurement & CS Support: Coach customer stakeholders to continuously measure progress against established goals. Support and enable Account Executives and Customer Success Managers (CSMs) on retention and expansion metrics—providing value engineering horsepower without taking over core CSM account management responsibilities. Cross-Functional Scale & Enablement • GTM Methodology & Coaching: Guide and coach go-to-market teams (Sales, CS, Presales) through value consulting methodologies, frameworks, and self-service tools—helping them independently incorporate value messaging into their daily work. • Scale Value Frameworks: Architect repeatable models, assets, and playbooks that accelerate deal cycles and streamline team onboarding. • Inform Product Strategy: Partner with Product and Product Marketing to align platform capabilities and feature launches with custo