Publisher Account Manager, SMB (U.S. & Canada)

Realize your potential by joining the leading performance-driven advertising company! As a Publisher Account Manager, U.S. & Canada working on the SMB Publisher team in the NYC office you will play a vital role in focusing on optimizing existing relationships by upselling new initiatives to publishers and improving the metrics on their site. Taboola products are leveraged by our publisher and media companies to drive advertising and audience acquisition while also streamlining the Editorial team’s operations. To be effective with Taboola's customers, digital advertising or publisher/media client-facing experience is highly valued. Yet, if you possess a strong Account Management background with a history of exceeding goals and retaining clients, we encourage your application. You need to be naturally inquisitive and excited about the business value our customers are achieving with our products and services. We take pride in our professionalism, integrity, and ability to deliver real value to our clients. This is an exciting opportunity to play an important role in a very successful and rapidly growing company. To thrive in this role, you'll need: • BA/BS required • 1+ years of professional experience (client-facing in the digital media /online publisher space preferred but not required) • Proven record with upselling and meeting or exceeding quota • Outstanding relationship management and customer service skills, with a customer centric mentality • Very strong analytical skills to collect business intelligence by monitoring/identifying trends with data, including revenue projections and forecasting • Highly motivated, proactive, dedicated and creative in order to pull all necessary resources for the client • High attention to detail and well organized, thrives in a multitasking environment and adjusts and prioritizes accordingly • Strong phone, email etiquette, and presentation skills • Impeccable written and verbal communication skills • You’re a natural collaborator, able to work with anyone to reach a common goal • Basic familiarity with front-end web development technologies (HTML, CSS, JavaScript) Bonus points if you have: • Fluency in French How you’ll make an impact: As a Publisher Account Manager, you’ll bring value by: • Managing and growing relationships with publisher clients • Understanding client KPIs and identify upsell opportunities • Monitoring and analyzing metrics and proactively take steps to improve performance • Strategic planning and forecasting in alignment with revenue objectives • Working closely with the Sales & Product teams in order to become a valuable resource both internally and externally • Actively participating with peers in a team-oriented culture and assist other internal groups • Being the expert on revenue optimization for your book of business and become a trusted advisor for clients based on knowledge of the the industry • Helping identify trends through data analysis and market conditions to pinpoint highest value optimizations Why Taboola? If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about: • Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture." • Well-being: Enjoy comprehensive benefits (health, 401k, etc.), a fully stocked kitchen, and location-specific perks (gym partnerships, parking). • Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired. • Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, N