Associate Director, Quality Assurance-Hospice

POSITION SUMMARY: Responsible for the development, communication, execution, reporting and analysis of quality assurance activities related to operational, contractual, or compliance audit activities. MINIMUM QUALIFICATIONS: • Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability. • Four (4) year college degree. • Holds a current license in good standing as a Registered Nurse • Five (5) to seven (7) years related experience. • Prior supervisory experience required. • Competent to read and interpret documents such as general business periodicals and professional journals. • Ability to work independently, motivate and be self-motivated, flexible, versatile and creative. Possess problem solving and leadership skills and be able to foster interpersonal relationships. • Competent to write reports, business correspondence and procedure manuals and the ability to effectively present information and respond to questions from groups of employees, managers, directors and clients. • Ability to solve practical problems and deal with a variety of concrete variables in situations where some standardization exists. Ability to interpret a variety of instructions furnished in written, oral, and diagram or schedule form. • A wide degree of creativity, initiative and problem solving is expected. • Must be computer proficient; Microsoft Excel, Word, PowerPoint. PRIMARY RESPONSIBILITIES: • Demonstrate and communicate the core values of BAYADA Home Health Care and The BAYADA Way. • Employee responsibilities include: • Interviewing • Hiring and training employees • Planning, assigning and directing work • Appraising performance • Rewarding and disciplining employees • Addressing complaints • Resolving problems • Work with the Compliance Committee, Quality Council and Specialty Practices to identify key risk areas and develop risk assessments by practice. • Develop, create and execute an annual QA plan by specialty practice including identification and testing of key requirements based on key risk areas. • Meet travel requirements for completion of annual QA plan based on geographic location and survey schedule. • Perform follow-up/remediation testing if deemed necessary. • Track progress of annual QA plan and report QA results to customers in a timely manner. • Identify trends and best practices and recommend enhancements to processes or standards to support mitigation of risk and improvement of quality. • Track progress and remediation of Plan of Correction (POC) and Performance Improvement (PI) activities related to quality. • Adapt to specialty practice needs and promotes evidence-based practice, cultural competency, and current clinical procedures. • Research and interpret standards to promote consistency of surveying and communication between QA team and practice resources. • Manage or perform additional compliance, operational or financial audits or projects at the direction of Senior Management. Coordinate with external vendors and 3rd parties as necessary. • Act as a member of related committees and participate in quality related projects or training throughout the organization. • Determine frequency, location, audit methodology and staffing levels required to execute QA plan(s). • Ensure objectivity & appropriate competence/skill of QA staff. • Develop and maintain a working knowledge of relevant regulations, laws, accreditation standards, policies and industry trends and understand their potential impact on BAYADA. • Prepare project plans, status reports, meeting minutes and coordinate tasks within expected timelines. • Identify personal learning needs and addresses them by actively pursuing opportunities to expand knowledge and skillset. • Manage workload and adhere to de