Collections Associate-Home Health

This role is hybrid out of Pennsauken, NJ BAYADA Home Health Care is seeking a Healthcare Medical Collections Associate to work in our Home Health Reimbursement Services office in our state-of-the-art facility in Pennsauken, NJ. Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives while you grow your career and learn the business? Then the Reimbursement Associate position might be right for you! $20-23/hour + Bonus MINIMUM QUALIFICATIONS: • Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability. • Degree preferred (combination of education and experience may be used in lieu of degree) • Minimum of one (1) year experience with Healthcare collections/accounts receivable experience • Must have collections experience • Intermediate experience with Microsoft Excel • Demonstrated record of strong interpersonal skills. • Demonstrated record of goal achievement. • Prior health care and home care experience is a plus. • Competence in basic PC skills required to perform job functions. PRIMARY RESPONSIBILITIES: • Manage a dedicated accounts receivable for select payor organizations, external business or clients ensuring timely payment. • Complete claim denial management functions to ensure timely follow-up with denied claims and complete root causes analysis to determine ways to prevent claims from denying. • Process balance transfers, adjustment requests, refunds and corrected claims as part of accounts receivable management responsibilities. • Complete administrative appeals and escalation of outstanding claim issues with payor organizations. • Communication of accounts receivable status with internal customers within service office locations providing status updates with outstanding A/R, bad debt risk and requests needed to secure payment from a client or payor organization. • Coordinate requests for additional data or workflow between internal revenue cycle departments to allow for claim payment. • Communicate and escalate accounts receivable trends with immediate supervisor, director and management teams to ensure timely and compliant payment for services. • Review, document and communicate any claim processing or related changes initiated by payor organizations. • Work within multiple practice management systems, claim clearinghouse solutions and payor websites to conduct research and complete necessary workflow. • Ability to met/exceed established performance goals • BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business. • https://www.newsweek.com/rankings/americas-greatest-workplaces-diversity-2024/bayada • Newsweek's Best Place to Work for Diversity 2023 • Newsweek Best Place to Work for Women 2023 • Newsweek Best Place to Work (overall) 2024 • Newsweek Best Place to Work for Women and Families 2023 • Glassdoor Best Places to Work 2018 and 2019 • Forbes Best Places to Work for Women 2020 • Paid Weekly • Mon-Fri work hours • AMAZING culture • Strong employee values and recognition • Small team at a local office • Growth opportunities BAYADA believes that our employees are our greatest asset: • BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program • To learn more about BAYADA Benefits, click here Nonprofit Organization: As a nonprofit company, BAYADA is mission-driven, and you may be eligible for the Public Service Loan Forgiveness (PSLF) Program to help reduce your student loan burden. As an accredited, regulated, certified, and li