Principal Program Manager

Principal Program Manager Who We Are Boston-based company Piaggio Fast Forward Inc. (PFF) was founded in 2015 by the Piaggio Group (the Italian manufacturer that created the iconic Vespa scooter). We are on a mission to build technology products that move the way that people move. To bring products to market today, PFF is solving the problem of robotic interaction with people in dynamically changing environments. We’re innovators, neighbors, and creators with a passion for local living and pushing the limits on urban transportation. We support a sustainable mobility ecology with healthy lifestyles and social connectivity available to all, regardless of age or abilities. The Role We're looking for a Program Manager to own execution across our core robot product line including the full stack of hardware, software, AI models, cloud services, apps, and the quality control that gates every release. You'll report directly to the CEO and work as an individual contributor with company-wide execution authority. You won't manage people directly, but you will own the oversight of progress across every team that builds and ships these robots. You'll work in close partnership with the Product Manager, who sets the goals and priorities for what gets built and why. Your job is to turn those priorities into a real program: sequencing the work, tracking progress, surfacing risk, and driving alignment across a wide set of disciplines so that the right things ship, on time, at the quality bar our robots require given how closely they operate with people. What You'll Do Own program execution for our core cargo-robot technology stack. Take ownership of the execution of products and features across the full range of our ground-movement, cargo-carrying robots (25–800 lb payload class) including the human-proximity behaviors, autonomy, and fleet self-management that make them safe and simple to deploy without environmental changes or integration work. Translate product priorities into a driven, tracked program. Work closely with the Head of Product to understand goals and priorities, then own the planning, sequencing, tracking, and cross-team coordination required to execute against them; serving as the clear, trusted handoff point between "what we're building and why" and "how and when it gets done." Track and drive progress across: • Design team including industrial design, HRI, UI/UX for apps and web, and cloud tools, ensuring design work stays aligned with program timelines and cross-team dependencies. • Smart Behaviors team including data science, behavior specifications, and AI model development that give our robots the ability to operate alongside people. • Engineering team, our largest including teams of engineers in Mechanical, Electrical, Software, Sensor Fusion, Localization, Navigation, Physical AI, Quality, Cloud, and Devops, coordinating across these disciplines to keep interdependent hardware/software work moving together. • Operations team including supply chain, manufacturing, and logistics, ensuring program plans account for real-world lead times, sourcing constraints, and production readiness. • Quality team including SQA, Sales Engineering, and Customer Support ensuring time for testing by this team before products or features ship. • Work closely with our Compliance and Certification Manager to ensure certification requirements are built into the program plan. • Manage risk and dependencies across a matrixed program. Without formal authority over any of the teams above, build the relationships, visibility, and judgment needed to identify risks early, resolve cross-team conflicts, and keep a highly interdependent hardware-plus-software-plus-AI program on track. • Maintain a clear, thin handoff with the Head of Product