Principal Learning Experience Designer

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Role Mission: OneTrust is seeking a Principal Learning Experience Designer to architect and scale high‑impact, release‑driven digital education for complex SaaS products. This is a senior‑level individual contributor role for a proven learning architect who thrives in fast‑moving environments and sets the standard for quality, speed, and scalability. In this role, you will be the studio’s learning design authority and quality multiplier, building flagship eLearning, converting instructor‑led content into scalable self‑directed experiences, and creating reusable design patterns that allow learning to move in lockstep with product releases. You will combine strong instructional design judgment with hands‑on execution, helping customers and partners quickly adopt new functionality and realize value from OneTrust’s platform. Principal Learning Experience Designer What You’ll Do • Architect and deliver rapid, release‑synchronous eLearning for technical SaaS products, using modern authoring tools (primarily Rise) • Convert ILT/VILT and SME‑led content into high‑quality, self‑directed digital learning that scales globally • Design and maintain net‑new, release‑maintenance, and delta‑training modules that clearly communicate what changed, why it matters, and how to apply it • Build microlearning (≤15 minutes) • Create high‑quality demo and how‑to videos with AI audio, that teach real workflows, use cases, and best practices • Own and evolve reusable learning templates, patterns, and standards that ensure consistency, accessibility, and speed across the education portfolio • Partner with product SMEs, trainers, and education leaders to translate complex functionality into clear, outcome‑driven learning • Apply and enforce accessibility (WCAG) standards and inclusive/neurodiverse design practices • Leverage AI tools (e.g., Copilot, Rise AI) to accelerate development, generate scenario variants, maintain terminology consistency, and support quality assurance • Mentor and coach other designers—raising the overall quality bar, influencing design decisions, and providing hands‑on guidance for complex initiatives • Use learner and delivery feedback to identify “stumble points” and design targeted digital solutions that improve adoption and time‑to‑value What You Bring • Bachelor degree in Instructional Design or Education or similar. • 7+ years of experience in instructional design or rapid eLearning experience design, ideally within SaaS, enterprise software, release‑driven environments, or technical platforms • Experience in Addie, Backward, and Agile design. • Proven success delivering rapid eLearning in high‑volume, release‑driven environments • Deep experience converting instructor‑led and technical content into effective self‑directed learning • Strong design judgment and the ability to act as a design authority, not just a content producer • Strong project management skills, with