Manager, US Facilities Operations & Space Management

Job Summary The Manager, US Facilities Operations & Space Management serves as the primary leader for facilities operations, infrastructure services, workplace planning, space utilization, project management, vendor management, workplace support services, and facilities-related strategic initiatives across supported U.S. locations. The role combines formal leadership of the entire Infrastructure team with substantial hands-on technical and design contribution, serving as the accountable owner for safe, reliable, compliant, cost-effective, and employee-focused workplaces. This position develops and maintains space, office, production, distribution, and land-use concepts; leads renovations, expansions, consolidations, conversions, relocations, and workplace transformation initiatives; coordinates vendors, contractors, architects, and engineers; supports building systems and operational continuity; and translates business growth requirements into practical facility and workplace solutions. The manager personally develops or reviews AutoCAD and Building Information Modeling (BIM) layouts, models, test fits, and visualizations when needed and directs internal or external design resources when broader project demand or strategy requires. Based on organizational need and the selected candidate’s background, formal responsibility may expand to include the Maintenance Department. This position includes formal people management responsibilities. These responsibilities include direct supervision of employees, performance management, talent development, resource allocation, employee engagement, and career development. People leaders are accountable for team performance, employee engagement, and career development. This role is intentionally structured as a working manager position that balances leadership, operational oversight, and strategic planning with direct facilities, space-planning, technical, and design contribution. Responsibilities • Lead and coordinate daily facilities and infrastructure operations across supported U.S. locations, maintaining safe, reliable, compliant, cost-effective, and customer-focused workplace environments. • Direct the entire Infrastructure team and establish clear priorities, accountabilities, service standards, schedules, and resource plans; assume leadership of Maintenance Department personnel if organizationally assigned based on business needs and the selected candidate’s background. • Maintain operational oversight of HVAC, electrical infrastructure, utilities, building automation, security and access control, fire and life-safety systems, grounds, workplace services, emergency response, preventive maintenance, and facility service requests. • Monitor work-order performance, preventive-maintenance completion, service quality, asset reliability, downtime, customer concerns, energy usage, and other facilities KPIs; implement corrective actions and improvements. • Serve as a hands-on technical and design contributor by developing, updating, or reviewing floor plans, test fits, space layouts, equipment arrangements, and three-dimensional visualizations using AutoCAD, BIM, and related tools. • Determine and maintain space requirements and occupancy data; create office, production, laboratory, distribution, storage, and land-use concepts that support business growth, operational flow, safety, accessibility, hybrid-work considerations, and employee experience. • Lead occupancy planning, space-utilization analysis, workplace planning, furnishing, desk-sharing, moves, additions, and changes, including personnel, furniture, equipment, production, and distribution relocations. • Prepare or coordinate project plans, scopes of work, design criteria, specifications, functional requirements, cost estimates