IT & Network Intern

About Us With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality. Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market. At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us. Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come. Reports To IT Manager What You Will Be Doing ChargePoint is looking for an IT & Network Intern to join our IT team at the Campbell, CA headquarters. This is a hands-on role where you will work alongside IT engineers and help desk staff to support day-to-day operations across our corporate infrastructure. You will get direct exposure to enterprise networking, endpoint management, cloud platforms, and user support in a fast-paced environment. As an intern, you will help triage and resolve help desk tickets, assist with hardware setup and deployments, support network troubleshooting, and contribute to ongoing IT projects. This role is a good fit if you are studying IT, computer science, or a related field and want practical experience in a corporate IT environment at a publicly traded company. What You Will Bring to ChargePoint • Assist with help desk ticket triage and resolution, including laptop/desktop setup, account provisioning, and password resets • Support onboarding and offboarding workflows — imaging machines, configuring profiles, recovering equipment • Help troubleshoot LAN, WAN, Wi-Fi, and VPN connectivity issues at the Campbell office • Assist the network team with switch, firewall, and access point monitoring and basic configuration tasks • Support MDM tool administration (Intune, Kandji, JumpCloud) under the guidance of senior staff • Help manage and deploy software through endpoint management platforms • Provide hands-on AV support for conference rooms, town halls, and all-hands meetings • Assist with inventory management — tracking hardware assets, coordinating with vendors for RMAs and replacements • Help maintain documentation in Confluence for IT procedures, network diagrams, and runbooks • Support cloud infrastructure tasks in AWS and Azure environments as assigned • Collaborate with IT staff using Jira for ticket tracking and Slack/Teams for communication Requirements • Currently pursuing a Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or a related field • Basic understanding of networking concepts: TCP/IP, DNS, DHCP, VLANs, subnetting • Familiarity with Windows and macOS operating systems • Comfortable working with hardware — setting up laptops, monitors, docking stations, printers • Able to communicate clearly with non-technical users when resolving support issues • Self-starter who can follow documented procedures and ask questions when something is unclear • Available to work on-s