Parts Counterperson - Lexus of Birmingham

The Parts Counterperson is responsible for picking up and delivering parts and for the carrying out of those jobs and/or assignments set forth by the department manager. This person will administer internal procedures and reports. • Provide outstanding customer service by assisting customers at the parts counter, addressing inquiries, and offering expert advice on parts selection. • Handle phone inquiries and provide information on parts availability, pricing, and compatibility. • Efficiently and accurately process parts orders, ensuring timely delivery to customers and service technicians. • Collaborate with vendors and maintain accurate records of incoming and outgoing parts shipments. • Monitor and maintain adequate levels of inventory to meet customer demand. • Conduct regular stock checks, reconcile discrepancies, and update inventory records in the dealership's system. • Utilize technical knowledge to assist customers and service technicians in identifying the correct parts for repairs and maintenance. • Stay informed about new products and advancements in automotive parts to provide up-to-date information. • Handle cash and process payments accurately, providing customers with receipts for transactions. • Collaborate with the service and sales departments to ensure seamless communication and coordination of parts orders. • 1+ years of experience in automotive dealership parts department. • Strong customer service skills with the ability to build rapport and provide excellent assistance. • Knowledge of automotive parts and their applications. • Familiarity with inventory management systems and basic computer skills. • Detail-oriented with excellent organizational and multitasking abilities. • Must be authorized to work in the USA • Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.   Schedule: • FULL TIME • 5 days a week / 2 days off • Weekend availability required Benefits: • Medical, dental, vision insurance • 401k plan with company match • Paid Time Off accrual • Closed for Thanksgiving day and Christmas day • Employee discounts on purchasing and leasing cars • Opportunities for career advancement within a Fortune 500 company *All your information will be kept confidential according to EEOC guidelines*