Senior Product Manager

Alternative Payments is building the financial operating system for SMBs, consolidating the disconnected tech stack that holds service-based businesses back. Starting with MSPs, we've spent five years perfecting accounts receivable, and we're now expanding into accounts payable, AI-powered analytics, and beyond. We're at an inflection point: closing the loop on money movement and laying the foundation for a platform that will reshape how service businesses operate financially. We're growing fast, thinking big, and building a global team that wants to be part of something that lasts. We believe the best solutions come from diverse perspectives, deep collaboration, and a shared obsession with customer impact. If you're energized by real problems, real customers, and real impact, we want to hear from you! WHAT WE'RE LOOKING FOR We're seeking a Senior Product Manager to join our Product team and own a full product area (spanning accounts receivable, accounts payable, and analytics) end to end. A Senior PM at Alternative Payments means you’ll be handed an area and an outcome, not necessarily a problem statement. You generate the candidate problem set yourself, from data, support volume, customer conversations, and competitive movement, sequence it, and defend that sequence in writing well enough that someone who wasn't in the room can work with you and act on it. This role is ideal for someone who finds the right problem rather than just solving the one in front of them, who can let go of work that isn't earning its place -including work already in flight - and who owns a launch's full customer experience, not just its ship date. This role is available to candidates who are eligible to work in New York, hybrid. WHAT YOU'LL DO - Set both the success metric and the guardrail metric before work begins, and be able to defend why that metric beats the obvious alternative. - Prioritize product roadmap, being able to descope work that isn't earning its place when the evidence says it shouldn't ship. - Own the full customer experience around every launch: enablement, support load, pricing implications, and rollout, not just the release date. - Write PRDs and technical artifacts that hold up on their own, clear enough that engineering can build against them without a follow-up meeting to interpret them. - Engage on system design docs, engage directly with engineering tradeoffs, and use AI coding tools as part of how you build product day to day. - Operate inside and help shape a standardized PM structure the team is actively building, so discovery, prioritization, and documentation work the same way across every product area. WHAT YOU'LL BRING - 7+ years of product management experience, with real proof you've generated a problem set from ambiguity, not only executed one that was handed to you. - Structured problem-solving that goes beyond breaking a problem into parts: you find the problem worth solving in the first place, and can identify which constraint is actually the binding one. - Genuine sophistication in fintech, payments, or another inherently complex domain. Deep enough that you understand why these problems are hard, not just that you've worked adjacent to them. - Written narratives and PRDs that persuade stakeholders and give engineering enough to act on without a clarifying meeting. - A strong sense of ownership, holding yourself accountable for outcomes across team boundaries and resolving cross-functional friction directly. - Decisiveness under incomplete information: you can make a call on partial data, state the condition that would reverse it, and move forward. - Coachability that shows up as genuinely changing your position on something you'd publicly committed to when the evidence ca