Product Lead, Inpatient

About Us: Here at Ambience, we never set out to be just another scribe. We’re building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country. Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work. Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America. Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners. We value candor, positivity and deep thought — and we expect a lot from each other because we know the problems we’re solving truly matter. Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025. We’re backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins — and we’re just getting started. THE ROLE As our PM Lead, Inpatient Clinical Workflows, you'll own the clinician-facing features at the heart of Ambience's inpatient platform - the documentation and chart intelligence capabilities that define the core product experience for hospitalists and specialists. You'll be accountable for two product pillars. First, Inpatient Scribe - the documentation experience purpose-built for inpatient workflows, from admission through discharge, handling the full complexity of rounding, handoffs, multidisciplinary coordination, and discharge summaries. Second, Chart Summarization (Patient Summary & Chart Chat) - the AI-powered chart intelligence layer that enables inpatient clinicians to rapidly synthesize patient history, surface relevant clinical context, and interact conversationally with the medical record. Done well, this role makes Ambience indispensable for inpatient clinicians - transforming how hospitalists and specialists document, synthesize, and act on clinical information across the entire care episode. This is a Lead PM role - you'll work closely with engineering, design, Clinical AI/ML, and GTM teams. We're a hybrid company headquartered in San Francisco. This role requires being in the SF office 3x/week. WHAT YOU'LL OWN INPATIENT SCRIBE - Define and execute the Inpatient Scribe roadmap for hospitalists and specialists, grounded in deep understanding of inpatient documentation workflows, rounding patterns, and EHR integration requirements. - Deliver a documentation experience that handles the unique complexity of inpatient care: multi-encounter days, team-based rounding, procedure documentation, handoff notes, and discharge summaries. - Drive measurable clinician outcomes - time-to-chart, documentation completeness, reduced after-shift charting - and demonstrate clear ROI for hospital administrators. - Own inpatient quality metrics - accuracy, latency, note completeness, workflow completion rates - and systematically eliminate the pain points that drive support escalations or clinician drop-off. - Partner with Engineering and Clinical AI/ML to adapt ambient capture and note generation models to inpatient-specific language patterns, workflows, and note types. CHART SUMMARIZATION - PATIENT SUMMARY & CHART CHAT - Own the product vision and roadmap for Patient Summary and Chart Chat within the inpatient setting, purpose-built for hospitalists and specialists managing complex, multi-day patient episodes. - Define the summarization experience that surfaces t