Clinical AI Manager

About Us: Here at Ambience, we never set out to be just another scribe. We’re building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country. Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work. Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America. Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners. We value candor, positivity and deep thought — and we expect a lot from each other because we know the problems we’re solving truly matter. Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025. We’re backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins — and we’re just getting started. The Role: Ambience is building AI systems that help clinicians deliver better care. At the heart of that work is our clinical AI team: physicians and other clinicians who build, evaluate, and refine the AI that generates clinical documentation used by health systems across the country. Clinical AI is a new discipline. There is no playbook for it, and the people doing it well combine clinical judgment, technical skill, and the ability to work through ambiguous, fast-changing problems. Our team has grown to the point where it needs more leaders. We're looking for a Clinical AI Manager to lead a group of clinical AI ICs across two of our product pods. This is a leadership role, but not a purely managerial one: you'll ramp as an IC first, keep doing hands-on work in your pods, and serve as a technical and clinical sounding board for your team. Required - Willing to work 3 days/week from the San Francisco office. What You'll Do: - Team Leadership: Manage and develop ~5 clinical AI ICs across two pods, growing clinicians who are new to tech into strong operators. - Domain Ownership: Own the clinical AI roadmap, quality, and delivery for your pods. - Hands-On IC Work: Carry your own projects within your pods: prompting, evaluation design, error analysis, and clinical content work. - Technical Guidance: Review your team's work, bounce ideas around, and help ICs reason through evaluation and prompting decisions. - Clinical Quality: Bring physician judgment to what our AI produces and represent the clinical perspective with product, engineering, and customers. - Coaching: Help your ICs build strong execution habits: project planning, timelines, and proactive communication. - Hiring: Interview and evaluate candidates as we grow the team. Who You Are: - Physician (MD or DO) who completed residency and has practiced clinically. - 3-5+ years at a tech company after (or alongside) clinical practice. - Has managed formal direct reports at a tech company. - Technically fluent: some coding ability, comfortable with AI concepts, and able to understand and review what your ICs are building. Hands-on LLM product experience (prompting, evaluations, error analysis) is a strong plus. - Strong executor: reliable, organized, and proactive. People trust you to own things end to end. - Comfortable with ambiguity: our problems are fast-changing and rarely arrive well-defined. - Startup experience is a plus; excitement for the pace and ownership of one is a must. - Willing t