Workforce Development Senior Associate

Remote but must be willing to work 8:30-5 Eastern. Position Overview: The Senior Associate for the Workforce Development Programs will play a key role in supporting the program's goals by ensuring effective communication, efficient operational processes, and high-quality participant experiences. The role requires a mix of strategic thinking, data analysis, and communication planning skills to help improve program success metrics and participant satisfaction. Key Responsibilities: • Communication & Outreach: • Develop and execute communication plans tailored to diverse audiences to achieve program goals. • Craft clear, compelling, and consistent messaging aligned with program branding and objectives. • Collaborate with marketing teams and oversee content creation and distribution across multiple channels. • Program Operations & Support: • Maintain and organize program documentation to ensure accuracy and consistency across platforms. • Support the program team by analyzing operational workflows, identifying areas for improvement, and implementing process changes. • Monitor technical tools and workflows, troubleshooting issues as needed to maintain efficiency. • Track the disbursement of financial awards, ensuring compliance with funder terms and guidelines. • Monitor and analyze communication performance metrics to optimize impact. • Stakeholder Engagement: • Regularly update stakeholders on program progress and identify partnership opportunities to meet recruitment and retention goals. • Collaborate with office leaders to resolve participant concerns, fostering satisfaction and retention. • Data Analysis & Reporting: • Generate and analyze data reports to evaluate program metrics, trends, and success areas. • Monitor data quality and address discrepancies to uphold reporting standards. • Utilize insights from participant data to recommend enhancements to the participant experience. Knowledge, Skills, and Abilities: • Strong writing and communication skills with the ability to adapt messages to various audiences. • Proven ability to develop and implement comprehensive communication strategies. • Proficient in project management and familiarity with tools such as Monday Work Management (or equivalent platforms). • Data analysis and reporting skills, with the ability to interpret metrics and present actionable insights. • Critical thinking, problem-solving, and conflict resolution capabilities. • Detail-oriented and adept at maintaining high standards of accuracy and consistency. • Team-oriented with the ability to collaborate across multiple departments and levels of leadership. Qualifications: • Bachelor’s degree in a related field (e.g., Communications, Business, Public Administration) or equivalent experience. • 3-5 years of experience in program management, workforce development, or a related field. • Familiarity with workforce development trends and practices is a plus. • This position provides an excellent opportunity to contribute to meaningful workforce development initiatives while working in a dynamic, mission-driven environment. BAYADA believes that our employees are our greatest asset: • Base Salary: $65,000-$80,000 / year depending on qualifications • Bonus Opportunity available • BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program • To learn more about BAYADA Benefits, click here As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. L