Technical Architect / Senior Technical Architect- DevOps (Missionforce)

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce Professional Services is hiring Technical Architects with a DevOps focus to join the Missionforce team. As a Technical Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex customers in the Defense & National Security space. The DevOps Technical Architect / Senior Technical Architect plays a pivotal role in both presales and implementation, shaping, scoping, and solutioning engagements to set customers up for success. This leader provides technical oversight and execution leadership on large-scale and mission-critical engagements while also serving as a trusted mentor to Salesforce teams and Federal clients. They're responsible for driving architectural excellence, strategic customer alignment, and fostering a high-performance culture within their teams. Your Impact • Serve as a trusted DevOps technical advisor to the client • In this client-facing architectural role, you will advise, design, and manage the deployment of enterprise DevOps strategies, CI/CD orchestration pipelines, release governance models, and sandbox/production workflows • Design, build, and optimize automated CI/CD pipelines leveraging Salesforce-native release tools (e.g., DevOps Center, Copado, Gearset, Flosum, AutoRABIT) alongside general-purpose CI/CD platforms (e.g., GitHub Actions, Jenkins, Bitbucket Pipelines, Azure DevOps • Establish source-driven development workflows and Git branching strategies aligned with Salesforce modular architectures using SFDX, Metadata API, and Unlocked Packaging • Architect sandbox management frameworks, including refresh cycles, pre-refresh automation, and anonymized test data loading compliant with data security and privacy regulations (especially in Data Cloud-connected environments • Implement static code analysis, automated pre-checks, security policies, and compliance validations within CI/CD pipelines to establish robust DevSecOps practices • Evaluate customer DevOps processes, build/deployment pipelines, and organizational maturity; deliver actionable recommendations aligned with Salesforce best practices • Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise • Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value • Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking • Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution • Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners • Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and main