Manager, Compliance Advisory | Enterprise Services

Manager, Compliance Advisory | Enterprise Services Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients.  Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people.  We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work. Our technology transformation has presented an exciting opportunity to usher in leading edge, innovative approaches to risk management in close partnership with our business clients.  We are increasingly using technology to further our most dynamic, innovative products, which calls for new, creative ways for us to think about compliance and risk in a way that helps the business succeed, safely and quickly.     As a member of our centralized Compliance organization within our 2nd Line of Defense, this exciting role will provide compliance advisory support, with a particular focus on consumer and data compliance, to our 1st Line Enterprise Services line of business, driving the continuous improvement of our compliance management program across our evolving business and geographic footprint.  Enterprise Services consists of multiple distinct business units, such as our Technology organization and Enterprise Product and Experience. This Advisory role’s coverage may include, but is not limited to, the Enterprise Data organization, which consists of the Customer Identity and Core (CIC), Pipelines and External Data (PXD), Analysis, Data Consumption, and Integrations (ADCI), and Governance, Privacy and Experiences (GPS) teams.    To be successful in supporting these key strategic business areas and objectives, you will need to provide practical compliance guidance in a clear, solution-oriented and customer-focused manner.  The ideal candidate will be a self-starter and bring an entrepreneurial mindset to the role, seeing beyond the current state to identify tomorrow’s risks, and be able to integrate yourself seamlessly into existing and emerging business lines.   Here’s how you’ll operate: • Perpetually stay abreast of relevant compliance laws, practices, and issues affecting the business environment, with strong focus on consumer (i.e., Reg Z, Reg V, UDAAP, TCPA, etc.) and data (i.e., privacy, responsible data, AI, authentication and identity, open banking) disciplines • Serve as a trusted advisor to our lines of business to identify, document and effectively mitigate compliance risks • Develop innovative approaches in coordination with stakeholders across a variety of roles to maintain the highest risk and compliance management standards while enabling business growth, profitability, and competitive success for Capital One in the face of shifting regulatory demands • Coordinate across Business, Risk, Legal and Compliance teams to meet requirements outlined in the Compliance Management Program • Assess process breakdowns for regulatory impact • Perform compliance risk assessments and document results for contribution in senior management level reporting • Review business risk compliance monitoring results and periodically validate that monitoring processes/methods are reliable • Represent Compliance through active participation on project teams by providing compliance expertise, advocacy, and role model leadership • Attributes of the successful candidate also include: • Detailed knowledge of legal, regulatory, policy and compliance requirements and their applicability domestica