Senior Product Manager

Job Description DUTIES: Identify and understand business related to North American’s OnStar Vehicle to Back Office (V2BO) infotainment service applications. Product Management (strategy, planning & roadmap) working with OnStar business to understand the decision services that need to be put in place to support the Global Connected Customer Experience business. Drive innovative analytical approaches across the broader team and conceptualize and execute solutions to ambiguous problems. Work with software tools Pegasystems to build and expand the necessary decision services and marketing solutions. Use conventional analytical techniques to deliver on multiple projects. Troubleshoot application issues during testing and development. Support new vehicle functionalities for GM vehicles and developing strategies to integrate customer information for personalized recommendations and real-time marketing campaigns. Create decisions strategies for complex business rules and integrating various systems using Connect-SQL and integration services like Connect-SOAP and Connect-REST. Collaborate with colleagues to leverage best practices. Hybrid Work Policy – 3 days In-Office, 2 Days Remote – Must be able to report to local office. REQUIREMENTS : Bachelor’s degree in Computer Engineering, Electrical Engineering, Computer Science, or related field of study and Five (5) years of experience as a PEGA Developer, Software Developer, Developer, or related role. OR Master’s degree in Computer Engineering, Electrical Engineering, Computer Science, or related field of study and three (3) years of experience as a PEGA Developer, Software Developer, Developer, or related role. Three (3) years of experience with the following: Java development; PEGA platform using Next Best Action; Project management; Marketing applications including Adobe Experience Platform and Adobe Experience Manager; Cloud technologies including AWS and Azure; Building and testing Web Services using Soap and REST; Web Application servers including Web Logic, Web Sphere, and Apache Tomcat; Web Technologies including SOAP, REST, HTML, XML, and CSS; and Database technologies including Oracle, SQL Server, Cassandra, and Postgres. #LI-DNI About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us   We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources . Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.  We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions tha