Staff Collaboration Engineer – Slack

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.  We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.  Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: Enterprise Messaging & Collaboration Engineering owns the platforms PayPal relies on daily, including Slack, Microsoft Teams, Exchange Online, and the identity and compliance systems supporting them. The team ensures messaging reliability and that platform controls meet Legal, Compliance, and regulatory requirements. As AI agents increasingly operate alongside employees, it also governs what non-human identities can access and do. This Staff-level role owns the administration and production operations of PayPal’s Slack Enterprise Grid environment, supporting tens of thousands of employees across regulated businesses. Responsibilities include assessing apps, agents, integrations, and Slack Connect requests; managing defensible retention and export configurations; responding to service degradation; establishing architecture and platform standards; and building and operating the services and pipelines surrounding Slack—not simply configuring the platform. Job Description: Essential Responsibilities: • Lead the configuration, maintenance, and optimization of the organization's network and security infrastructure to ensure high performance and reliability. • Architect and integrate networks across multiple business units and diverse cloud environments, ensuring seamless connectivity and scalability. • Champion the use of Infrastructure as Code processes to automate and maintain infrastructure consistency, scalability, and up-to-date configurations. • Oversee the configuration, deployment, and management of F5 Local Traffic Managers (