EHR Workflow Solutions Product Manager

Become a part of our caring community   The Product Manager, Workflow Solutions is responsible for the strategy, roadmap, and performance of provider-facing workflow products delivered through EHR platforms. This role owns the Claims Status and Happy Together with Health Plans products, ensuring capabilities align to provider needs, enterprise priorities, and EHR partner opportunities. The Product Manager drives adoption, product growth, and business outcomes by identifying market opportunities, defining product direction, and partnering with technology, implementation, operations, and vendor teams to deliver scalable solutions. This role serves as the business owner for assigned products and is accountable for product vision, roadmap development, performance measurement, and ongoing product evolution. The Product Manager, Workflow Solutions leads the planning, development, and optimization of workflow-based capabilities delivered through Humana's EHR Channel. The role is responsible for defining product strategy, developing multi-year roadmaps, establishing success metrics, and prioritizing investments that create value for providers and enterprise stakeholders. The Product Manager collaborates closely with Product Owners, implementation teams, vendor partners, technology teams, and business stakeholders to ensure solutions are aligned with provider workflows and organizational priorities. The position evaluates market trends, customer feedback, vendor capabilities, and performance data to identify opportunities for growth and product enhancement. The role exercises significant independent judgment in balancing competing priorities, recommending investments, managing product performance, and driving achievement of business objectives. Key Responsibilities • Own product strategy and roadmap for Claims Status, Happy Together with Health Plans, and emerging products • Define a multi-year vision and growth strategy for assigned products • Establish product KPIs and measure business outcomes • Develop business cases and investment recommendations • Identify opportunities to improve provider workflow integration • Partner with Product Owners to translate strategy into executable work • Collaborate with EHR vendors to optimize product capabilities and adoption • Analyze market trends, customer needs, and competitive opportunities • Prioritize enhancements based on business value and strategic objectives • Present product strategy, roadmap updates, and performance results to leadership • Drive adoption, utilization, and business value realization Use your skills to make an impact   Required Qualifications • 5+ years of product management, healthcare technology, interoperability, or related experience • 2+ years of experience with EHR platforms, provider technology, or interoperability solutions • Experience developing product strategies and roadmaps • Experience leading cross-functional initiatives • Experience working with complex technology products and multiple stakeholders Preferred Qualifications • Bachelor's degree • Experience in healthcare payer-provider integration • Knowledge of provider workflows and clinical operations • Experience presenting to executive stakeholders Additional Information • This role is "remote/work at home" and can be based anywhere in the United States. • The expected start date for this role is January 2027 Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the min