Senior Technical Architect – Life Sciences

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is seeking a highly motivated and experienced Marketing Solution Engineer Specialist to join our team in Dublin, supporting Small and Medium Business customers. This role sits at the intersection of digital marketing strategy and technology, acting as a trusted advisor who architects unified data strategies using Data360 to power personalized customer engagement across the full digital marketing portfolio, spanning Agentforce Marketing Solutions for AI-driven, agentic customer communications. This includes and is not limited to Marketing Cloud Next for omnichannel journeys, Salesforce Personalization for real-time offer and content decisioning, Marketing Intelligence for cross-channel analytics, and Salesforce Loyalty for developing and building trusted long-term customer relationships. We’re looking for someone who is passionate about technology, a creative problem solver, and a compelling storyteller who understands the power of data. Your Impact: • Take on complex business challenges, using research and business assessment to define problems, generate ideas, identify opportunities, and recommend actionable next steps. • Collaborate with business stakeholders and technical teams to develop comprehensive solutions and customer roadmaps for Agentforce Marketing and Data 360 and how they enable customers to create hyper-personalized customer experiences. • Showcase Agentforce Marketing and Data360 through compelling software demonstrations and rapid prototyping, and deliver executive-level presentations that bring connected, data-driven customer experiences to life. • Construct future-state customer journey strategies and long-term technology roadmaps, partnering with the customer, Account Executive, and Partners on discovery, analysis, and data-activation recommendations, including how emerging capabilities from Contentful and Qualified extend the Agentforce Marketing stack. Required Skills & Experience: • Candidates must already be authorised to work in Switzerland and hold a valid Swiss work permit where required. • 8+ years of enterprise architecture or technical consulting experience, including 4+ years leading Salesforce implementation projects. • Experience delivering technology solutions for pharmaceutical, biotechnology or medical technology organisations, with knowledge of