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About the role
Job Purpose
The Sales Manager for Specialty Care and Oncology - is accountable for translating portfolio and brand strategy into high-quality field execution, delivering business performance and expanding appropriate patient access across priority accounts. The role leads and develops the Oncology & Specialty sales team, establishes clear account and territory priorities, and orchestrates execution with Marketing, Medical, Market Access and other cross-functional partners. With a strong understanding of specialist customer needs, patient pathways and institutional dynamics, the role ensures disciplined, insight-led and compliant customer engagement while building the capabilities required for current and future launches.
Key Responsibilities
• Business performance & execution: Own sales execution for the Oncology & Specialty portfolio, translating business and brand priorities into clear field objectives, lead measures and account plans; monitor performance and intervene early to address opportunities or gaps.
• Sales team leadership & capability: Lead, coach and develop the field team through regular field engagement, performance conversations and capability building. Set clear expectations and foster accountability, customer focus, collaboration and a high-performance culture.
• Strategic account management: Ensure robust segmentation, targeting and account prioritization across key institutions and specialist customers. Build account plans that map decision makers, influencers, referral networks, access considerations and patient pathways, with clear objectives and actions.
• Customer & stakeholder engagement: Strengthen high-quality engagement with specialists, institutions and other relevant stakeholders through evidence-based, value-focused conversations aligned to approved materials and customer needs. Build trusted, sustainable relationships while maintaining appropriate role boundaries.
• Patient pathway & access execution: Identify practical barriers and enablers across the patient journey and work cross-functionally to improve appropriate access, availability and implementation within priority accounts, consistent with applicable policies and regulations.
• Launch readiness & adoption: Lead field readiness and execution for new products, indications and portfolio expansion, ensuring clear targeting, capability readiness, account activation plans and rapid feedback loops to support strong launch uptake.
• Omnichannel field execution: Partner with Marketing and the Omnichannel Manager to integrate face-to-face and approved digital/remote engagement into customer journeys. Drive field adoption of agreed channel plans, tools and content and provide customer insights to continuously optimize execution.
• Cross-functional orchestration: Act as the sales lead within the BU cross-functional team, partnering closely with Marketing, Medical, Market Access, Regulatory, Supply and other functions to align priorities, resolve execution barriers and deliver coordinated account-level outcomes.
• Insights & performance management: Use CRM, sales data, market intelligence, customer insights and field observations to identify opportunities, sharpen resource allocation and improve execution. Ensure disciplined use of reporting systems and timely, actionable feedback to the BU.
• Governance & responsible execution: Ensure all sales activities are conducted in line with GSK policies, promotional requirements, applicable laws and governance standards. Role-model integrity, appropriate decision making and responsible use of company resources.
Qualifications Required:
Education Background
• Bachelor’s degree in science, Business or a related discipline is preferred. Postgraduate business qualifications are an advantage.
Knowledge
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