Associate Director, Human Resources

Reporting through Harvard Human Resource Consulting the Associate Director is part of a team providing HR support to Harvard University’s Campus Services. This position serves as the primary HR business partner for a diverse portfolio of Campus Services units, ranging from professional and administrative teams to large operational and service groups.   Core duties: • Consult with clients on employee relations, recruitment, compensation, learning and development strategies, engagement initiatives, and enhancements to the work environment • Provide expert advice and coaching to managers and employees • Collaborate with managers, faculty, staff, and bargaining unit representatives to understand business needs and strategically address workplace issues • Partner with leadership on organizational transformations, defining HR goals and associated change management and communications efforts • Lead change processes to create a culture of productivity and engagement • Create and deliver effective human resources programs, learning and development opportunities, initiatives, and offerings to a wide range of audiences • Seek efficiencies and recommend improvements in processes and systems • Provide specialized research, data analytics, and reporting to inform decision-making • Function as subject matter expert or project lead • May collaborate with a centralized HR function to provide service • Ensure compliance with University Human Resources policies, procedures, and requirements and applicable legal regulations  Additional duties: Performance Managemen t • Coach managers on performance management practices that build and sustain a high-performing workforce including, but not limited to giving feedback, documenting performance, and addressing underperformance • Advise managers on performance improvement plans and corrective action, in line with University policy and applicable collective bargaining agreements • Analyze performance, engagement, and retention data to identify trends and recommend targeted interventions Organizational Partnership and Talent Development • Partner with business unit leaders to assess organizational structure, roles, spans of control, and reporting relationships, and recommend designs that support business strategy • Partner with Center for Workplace Development (CWD) and the Campus Services’ Organizational Development Consultant to implement workforce engagement, talent development and other organizational initiatives • Support reorganizations from assessment through implementation, including job design, staffing plans, impact analysis, and communications • Support management to develop career pathways and growth opportunities for staff at all levels, including frontline and non-exempt employees • Partner with Talent Acquisition and the University’s compensation team to align job design, recruiting, and pay practices with organizational plans • Take part in Campus Services–wide initiatives, including serving on the Campus Services extended leadership team and Engagement Council Employee and Labor Relations • Advise business unit managers on routine to complex employee and/or labor relations matters for exempt, and non-exempt union staff • Partner with managers, union business agents, outside counsel and the Office of Labor and Employee Relations (OLER) to respond to and resolve grievances, up to and including arbitration • Serve as a Step 2 Hearing Officer for one or more collective bargaining agreements • Partner with OLER to keep business units compliant with their collective bargaining agreements; advise managers on contract-governed practices • Serve as a Title IX Resource Coordinator under the University’s sexual and gender-based harassment policy and Local Designated Resource