Sales Operations Specialist

The Company The energy industry is entering one of the most significant periods of growth and transformation in its history. Meeting the nation’s growing demand for reliable electricity will require new ideas, new infrastructure, and talented people committed to building for the future. At Cypress Creek Energy, we’re meeting that challenge by developing and operating the energy infrastructure needed to power communities, support economic opportunity, and strengthen resilience. We believe our responsibility extends beyond the grid and that how we build matters just as much as what we build. That same commitment extends to our employees. We invest in professional growth, encourage collaboration across teams, and provide opportunities to take ownership, expand your expertise, and advance your career. Our culture is grounded in safety, accountability, respect, and a shared commitment to deliver results. Join us and help meet one of the most important energy challenges of our time while building a rewarding career. Overview Cypress Creek Solutions is seeking a proactive and results driven individual who is ready to support the growth vision of the Operations and Maintenance organization in a variety of capacities. The Sales Operations Specialist will play a critical role for the Commercial Operations team by preparing proposals, managing opportunity records in our CRM ensuring data quality, maintaining Standard Operating Procedures, and providing sales operations support. This individual will collaborate with teams and stakeholders across the company to support our growth objectives. An effective candidate will demonstrate comprehensive attention to detail, superior organization, enthusiastic initiative, and an excellent ability to work with others across multiple teams. This position will report to the Vice President, Commercial Operations and be located in one of the North Carolina offices. Other office locations will be considered based on experience. Essential Duties and Responsibilities : • Proposal Preparation : Coordinate the preparation of comprehensive proposals and quotes for potential clients, working with the Pricing Manager, Business Development and Account Management to gather necessary details and tailor proposals to customer needs. • Bid Intake, Coordination, and Submittal: Support Commercial Operations team in distillation of inbound RFPs, internal outreach to stakeholders, and submittal of proposals to customers through various mediums. • CRM Management : Maintain accurate and up-to-date opportunity information within the CRM, including opportunity entry • Contract and Purchase Order Handover : Conduct handover process of executed contracts and received Purchase Orders to various internal stakeholders • Customer Support and Communication : Act as a point of contact for customers during bid process to ensure questions are answered and our proposal is appropriately addressing the RFP • Sales Data Reporting : Generate and analyze sales reports to support forecasting, performance tracking, and pipeline visibility, identifying trends and areas for improvement. • Process Optimization : Evaluate existing sales processes and identify opportunities to enhance efficiency, collaborating with cross-functional teams to implement improvements. Own Standard Operating Procedures for bid intake, proposal generation, opportunity entry, PO review and contract handovers • Sales Enablement : Develop and maintain proposal templates ensuring that the sales team has the resources they need to succeed. Qualifications: • Experience : 5+ years in a sales support, inside sales, or sales operations role; with at least 2+ years in energy • Industry Experience : Previous experience in the power industry a plus • Technical Skills