Senior Manager, Content Platforms - CDX

Senior Manager, Content Platforms - CDX This role is within Capital One’s Consumer & Developer Experience  (CDX) organization, on the Platform Administration & Governance team (PAG). CDX is responsible for Capital One’s digital customer experiences, including its award winning mobile app, its online presence, and Enterprise-grade products and platforms used across all lines of business. Our team is responsible for administering and governing these platforms, and advising on the large-scale transformation of our content supply chain to unlock highly personalized, intelligent experiences for millions of current and prospective customers. The Platform Administration & Governance Team is seeking an experienced marketing technology leader and people leader to drive oversight and governance of destination content platforms used to store, deliver, and publish content at Capital One. The right candidate will have experience leading a team and managing enterprise content platforms at scale. They will need to work across multiple product and tech teams, build relationships across the organization and thrive in a fast paced environment. WHAT YOU’LL DO • Develop roadmaps and platform administration strategies in partnership with direct reports for tools within your portfolio • Champion the brand and role of the team in administering and governing Capital One’s destination content platforms • Leverage problem solving and influencing skills to ensure the team’s initiatives move forward on schedule • Build relationships with product and tech leadership across the enterprise to gain leverage for the team • Align the team’s priorities to broader organizational goals and Capital One’s journey to a destination martech architecture • Enable direct reports to effectively and autonomously manage their responsibilities tied to their respective platforms • Lead performance management activities on behalf of your direct reports • Establish and lead working rhythms with your direct reports The ideal candidate… • Has experience leading teams focused on managing content platforms (DAM, CMS, Claims Library) • Is detailed-oriented with strong prioritization skills • Is a highly effective communicator with outstanding writing and presentation abilities BASIC QUALIFICATIONS: • Bachelor’s Degree or Military experience • At least 5 years of experience managing content platforms • At least 2 years of experience managing people PREFERRED QUALIFICATIONS: • At least 5 years of experience working with cross-functional teams in a matrixed environment with a track record of effectively working autonomously and navigating ambiguity • 3+ years in a marketing role • 3+ years of experience in financial services, or another highly regulated industry • 2+ years of experience evaluating or implementing GenAI, automation, or new technology integrations within a marketing ecosystem At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $161,500 - $184,300 for Sr. Manager, Marketing   McLean, VA: $177,700 - $202,800 for Sr. Manager, Marketing   New York, NY: $193,800 - $221,200 for Sr. Manager, Marketing   Richmond, VA: $161,500 - $184,300 for Sr. Manager, Marketing   Riverwoods, IL: $161,500 - $184,300 for Sr. Manager, Marketing             Candidates hired to work in other locati