Skills this job asks for
SAPProject managementStakeholder managementLeadershipServiceNow
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Before you apply
Sponsorship unknown
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About the role
Roles & Responsibilities :
Minimum of 10+ years of formal education.
• 7-9 years of experience in SAP Project Management, covering implementation, migration, and application support (AMS) engagements.
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Mandatory / Preferred Skills: Core Competencies & General Skills
• Hands-on project management experience in SAP S/4HANA, with specialization in at least one SAP module.
• Strong stakeholder management skills, with the ability to engage effectively with business users and senior leadership.
• Experience in managing incident, problem, and change management processes in line with ITIL standards, ensuring strict SLA and KPI adherence.
• Proficiency in handling end-to-end AMS support activities, including root cause analysis, defect resolution, and continuous improvement initiatives.
• Ability to estimate Project/CR technical effort, timelines, and dependencies for change requests and enhancements
• Demonstrated ability to lead teams, track progress, and provide structured and periodic updates to customers.
• Capability to understand business challenges and translate them into SAP solutions, ensuring timely issue resolution.
• Flexibility to provide extended support during critical situations, including weekends for high-priority issues, system restarts, or patch upgrades.
• Proactive mindset to identify opportunities for optimization in existing integrations and recommend multiple solution approaches.
• Strong understanding of SAP project lifecycle phases including development, testing (unit, integration, functional), go-live, and post-go-live support.
• Ability to manage business user expectations and deliver consistent support services.
• Experience supporting rollout projects and post go-live production support across plants.
• At least one end-to-end SAP implementation experience, including migration and cutover activities.
Educational qualification:
Experience :
Mandatory/requires Skills :
Technical Skills Preferred Skills:
• Strong understanding of SAP S/4HANA and AMS support landscape.
• Experience in incident, problem, and change management with SLA adherence.
• Working knowledge of Solution Manager / ServiceNow / ticketing tools.
• Understanding of custom developments, testing cycles, and deployment support.
• Certification in SAP: SAP Activate Project Manager
Others:
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pune, IN