Director, Product Management (Test & Learn)

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management (Test & Learn) Overview Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. As a member of the Business Experimentation & Optimization Product Management team you’ll work on Test & Learn, an industry-leading experimentation platform which brings sophisticated analytic techniques to businesses and users around the world. Test & Learn development today spans front-end, analytic, and technical investments; we are rapidly building new products, improving existing products, and expanding the ways we deliver Test & Learn to our clients. Role • Lead product evolution - drive the evolution of our Test & Learn during a multi-year product transformation. Establish a strategic roadmap which enables incremental releases, balancing tradeoffs between short-term wins and long-term technical investments. Spearhead initiatives across AI, analytics, data integration, and user experience. • Understand customer needs - develop and execute product strategy grounded in a deep understanding of customer needs, market trends, and feasibility. Translate research and data into actionable product features; generate hypotheses, validate ideas, and drive continuous improvement. • Drive commercial priorities - deeply understand our business and growth drivers. Influence Go-To-Market strategy and execution, and establish a supporting product roadmap. Be a product expert and trusted partner for market-facing teams, developing strong relationships with commercial partners. • Lead Product Management discipline for product development team - Manage, coach, and support a team of Product Managers, functioning as both a leader and individual contributor. Develop cross-functional relationships, bridge local teams to global partners, and foster collaboration between product, engineering, and design. All About You • Prior Product Management experience – Significant experience in product or similar roles, with proven track record of driving product decisions from customer and market feedback. Experience establishing an outcome-oriented strategy and roadmap, and partnering with engineering teams to build and deliver a high quality product. Comfort effectively navigating complex and ambiguous problem spaces. • Have a history of people leadership background – established team leader with prior experience leading product management or cross-functional teams. Foster high performance and prioritize coaching and partnership for team members. • Commercial orientation – able to connect product strategy to commercial outcomes, comfortable tracking commercial KPIs as primary responsibilities. • Interpersonal skills - Bias for action, empathetic listener, adept in building strong trust-based relationships, coachable, and effective communicator up/down/across the organization. Able to communicate effectively across audiences and seniorities. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other