Senior Managing Consultant/ Director of Marketing Services, Advisors & Consulting Services - Growth hacker

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Managing Consultant/ Director of Marketing Services, Advisors & Consulting Services - Growth hacker Overview Mastercard powers economies and empowers people in more than 200 countries and territories. Together with our customers, we help build a sustainable economy where everyone can prosper by enabling secure, simple, smart, and accessible digital payment choices. Services within Mastercard acquires, engages, and retains customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. Our Advisors & Consulting Services team combines management consulting with Mastercard’s data assets, proprietary platforms, and technologies to deliver strategic insights and measurable outcomes for clients across industries. Within the Marketing specialization, the Marketing Growth Hacker Expert is a hands-on subject-matter expert who helps clients accelerate acquisition, engagement, and lifecycle value. The role connects customer insight, experimentation, marketing technology, media, and analytics to identify growth opportunities, rapidly test ideas, scale successful solutions, and continuously improve performance. This expert embraces transformation while integrating proven marketing practices with emerging capabilities, including AI-enabled ways of working. To explore other consulting opportunities, visit Mastercard consulting specializations. Role • Serve as a subject-matter expert on customer acquisition, engagement, retention, and lifecycle management across client engagements. • Translate client priorities, customer insights, and market trends into actionable growth strategies, campaign roadmaps, and measurable test plans. • Design and orchestrate growth experiments across channels, defining hypotheses, audiences, success metrics, learning agendas, and optimization actions. • Use customer data, analytics, and marketing technology to identify growth opportunities, improve conversion and engagement, and deliver favorable business KPIs. • Support marketing strategies from opportunity identification through execution, performance review, and recommendations for scale. • Coordinate project workstreams and sprints, make sound day-to-day delivery decisions, and maintain alignment with broader client objectives. • Advise client stakeholders on channel strategy, marketing automation, CRM, digital performance media, customer experience, and measurement. • Propose and socialize innovative solutions, channels, communication formats, and AI-enabled capabilities for marketing investment consideration. • Develop practical tools, playbooks, reusable assets, and thought leadership that strengthen Mastercard’s marketing capabilities and intellectual capital. • Collaborate with Mastercard Product, Business Development, data, technology, and consulting teams to shape relevant, scalable client solutions. • Provide hands-on coaching and knowledge transfer to client and Mastercard teams, role-modeling an agile, collaborative, and growth-oriented mindset. • Contribute expert perspectives in client workshops, stakeholder interviews, executive readouts, proposals, and business-development activities. All About You • Undergraduate degree in marketing, communications, business, analytics, or a rel