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AgileA/B testingRisk managementCommunicationEnglishExcelProject managementCybersecurity
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About the role
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Research Analyst - Consultant
All About Us
The Data & Services team is a key differentiator for Mastercard providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
All About the Role
Advisors Research Center is a new capability designed to respond to fast evolving customer needs for high-quality research support, with the important mission of value realization in developing insights and recommendations. This capability augments Advisors traditional areas of strength.
Advisors Research Center is a Global Research-oriented Competency That Applies Proven, Accredited Research and Domain Experience to Partner With Any Client Worldwide to Help Them Drive Measurable Value By
• Delivering new research products and strategies to market smoothly and efficiently
• Successfully leveraging research assets and delivering the most challenging research output that’s impactful for clients
• Ability to provide key insights based on primary research (qualitative and/or quantitative) is essential
• Ability to also analyse secondary research and/or large data sets would be an advantage
All About You
• Worked on a variety of research projects (both primary and secondary research).
• Experience of working on projects involving primary research (quantitative techniques including surveys and qualitative research including in-depth interviews, focus groups, online forums etc.)
• Able to analyze large sets of data generated as part of quantitative survey techniques.
• Ability to synthesize and analyze information from multiple sources. Ability to prepare insightful slides aggregating data from various sources
• Strong at business writing, creating client ready materials
• Strong communication skills to actively participate as a team member on client calls, internal team meetings, prepare draft emails for both internal and external purposes.
All About Your Education & Skills
• Possess substantial and relevant experience across various research projects, with a minimum of five years spent working in a research agency or within a client’s research department.
• Expertise in conducting both primary (e.g., interviews, surveys etc.,) and secondary research (e.g., Euromonitor, Bloomberg etc.)
• Proficient in English and an additional European language.
• Advanced Word, Excel, and PowerPoint skills required; knowledge of Project Management tools preferred
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and ne
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