Manager, Financial Planning & Analysis (FP&A), Reconciliation

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Manager, Financial Planning & Analysis (FP&A), Reconciliation, is responsible for ensuring the accuracy, completeness, and integrity of financial reconciliations for Aetna Federal Plans. This role establishes and maintains reconciliation standards, supports the timely completion of reconciliations as PSHB volume grows, and ensures reconciliation processes and documentation are prepared to meet OPM, OIG, and external audit requirements. The position reports to the Lead Director, FP&A, and collaborates closely with Claims Reporting, IT & Business Analysis, and other key stakeholders to strengthen reconciliation processes, resolve variances, improve controls, and promote operational efficiency. Key Responsibilities • Lead month-end, quarter-end, and year-end reconciliation processes for claims, working capital, and related balance sheet accounts. • Research, analyze, and resolve reconciling items and financial variances, partnering with appropriate data owners to ensure timely resolution. • Lead efforts to address and clear reconciliation backlogs, including aged or complex outstanding items. • Develop, document, and maintain reconciliation procedures, SOPs, templates, and consistent preparer and reviewer standards. • Identify reconciliation and control gaps and recommend process improvements to strengthen accuracy, compliance, and audit readiness. • Provide reconciliation documentation and support for OPM, OIG, and agreed-upon procedures (AUP) engagements. • Serve as a key point of contact for external auditors regarding reconciliation-related matters. • Partner with IT & Business Analysis to identify opportunities to automate manual reconciliation activities and improve the quality and reliability of data sources. • Provide guidance, training, and mentorship to analysts on reconciliation methodologies, standards, documentation, and best practices. • Participate in departmental and cross-functional projects as needed. In order to be successful in this role you must exhibit the following: • Demonstrated experience resolving aged variances and addressing reconciliation backlogs. • Experience developing SOPs, reconciliation standards, controls, and supporting documentation. • Experience supporting external audits, with a strong emphasis on accuracy, documentation, and attention to detail. • Strong written and verbal communication skills, with the ability to communicate effectively with stakeholders at various levels. • Demonstrated growth mindset, with the ability to adapt to changing priorities, learn new skills, and support the professional development of team members. Required Qualifications • 5+ years of experience in account reconciliation, financial accounting, or related discipline, including experience with complex and high-volume reconciliations. Preferred Qualifications   • Healthcare or health insurance finance experience, preferably involving FEHB, PSHB, or other federal programs. • Familiarity with OPM, OIG, or AUP audit environments. Technical Skills • Advanced proficiency in Excel, including lookups, pivot tables, and reconciliation templates for large datasets. • Experience with SQL or similar tools used to extract, analyze, and validate claims and financial data. • Experience working with general ledger and financial reporting systems.